Mario Orellana
Stamford,CT
Summary
Resourceful manager known for high productivity, efficient task completion and problem solving. Skilled in project management, safety compliance, and team leadership, ensuring projects meet all deadlines and benchmarks. Excel at communication, problem-solving, and adaptability, making it possible to navigate challenges and maintain strong team dynamics for optimal job site performance. Keen on proper customer service and employee welfare.
Overview
7
7
years of professional experience
Work History
Site Manager - CyrusOne
Allied Universal Security Services
Norwalk, CT
09.2024 - Current
- Communicates staffing needs to management, ensuring optimal team performance, and alignment with operational goals.
- Ensured comprehensive training for officers and supervisors, enhancing technical and professional skills while supporting performance management initiatives.
- Administered site-specific safety programs and enforced company policies, maintaining a secure and compliant work environment.
- Assures that employee grievances are heard with help from appropriate district or regional HR support employees, and the Account or Operations Manager.
- Meets all contractual scheduled hours with a minimum of unbilled overtime, and assists in the coordination and/or conduct of site-specific OJT, client-specific training, and annual refresher training for security personnel.
- Working in various environments, including adverse outdoor conditions such as cold, rain, or heat, while maintaining constant mental alertness and attention to detail.
- Managed data center security operations, enhancing protection measures for critical infrastructure.
- Supervised security systems to maintain the integrity and safety of data center facilities.
- Fostered strong relationships with clients and customers to enhance satisfaction and loyalty.
U.S ARMY
United States Army National Guard
, CT
09.2018 - Current
- Currently serving, and I have been involved in missions and deployments within my unit.
- Certified in many fields, including hazardous materials transportation, suicide prevention, CDL, and multiple courses involving advanced weapon systems.
- Managed and safeguarded high-value equipment, ensuring operational readiness and security.
- Delivered tactical operations training to improve strategic understanding among personnel.
- Certified in operating heavy-duty trucks and large vehicles, ensuring safe and efficient transportation.
Retail Store Co-Manager - The SoNo Collection
Miniso
Norwalk, CT
12.2023 - 09.2024
- Maintained facility cleanliness through regular inspections and prompt issue resolution, ensuring a welcoming environment.
- Mentored new employees on company culture and job responsibilities to facilitate smooth transitions and enhance team performance.
- Managed inventory levels to optimize turnover, reduce waste, and improve product availability, contributing to operational efficiency.
- Approved regular payroll submissions for employees.
- Assisted in recruiting, hiring, and training team members.
- Recruited, hired, and trained initial personnel, working to establish key internal functions, and outline the scope of positions for the new organization.
- Created a welcoming store atmosphere that encouraged customer loyalty while showcasing merchandise effectively.
- Monitored and resolved daily cash discrepancies, inventory shrinkage, and drive-offs to maintain financial accuracy and operational efficiency.
Site Supervisor - The SoNo Collection
Allied Universal Security Services
Norwalk, CT
04.2021 - 01.2024
- Utilized keen observational skills and correctable vision to monitor security systems and interact with the public and co-workers.
- Handled physical tasks by occasionally lifting, running, or carrying up to 40 pounds, supporting team productivity.
- Performed administrative duties involving frequent use of hands and arms for reaching, handling, and grasping, such as phone operations and report documentation.
- Managed site activities by climbing stairs, ramps, or ladders as needed, maintaining operational efficiency.
- Reconciled security logs with shift responsibilities and patrols.
- Reviewed incident reports before submission to the manager.
- Trained security personnel to enhance team performance and readiness.
- Monitored CCTV systems to ensure site security and safety compliance.
- Conducted regular vehicle patrols to maintain site security and uphold safety standards.
- Maintained high standards of customer safety and satisfaction through diligent supervision.
Education
Associate of Arts - Educational Psychology
Norwalk Community College - Undergraduate
Norwalk, CTSkills
- Employee training
- Team building
- Customer service
- Data analysis
- Project management
- Safety compliance
- Military
- First aid/AED certified
- Time management
- Organization
- Multiple languages
- Communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
Timeline
Site Manager - CyrusOne
Allied Universal Security Services
09.2024 - Current
Retail Store Co-Manager - The SoNo Collection
Miniso
12.2023 - 09.2024
Site Supervisor - The SoNo Collection
Allied Universal Security Services
04.2021 - 01.2024
U.S ARMY
United States Army National Guard
09.2018 - Current
Associate of Arts - Educational Psychology
Norwalk Community College - Undergraduate
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