Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morelsa Martinez

Whittier,CA

Summary

Regulatory affairs professional with comprehensive experience in navigating complex regulatory landscapes and ensuring compliance. Strong focus on team collaboration and achieving results, with adaptable approach to changing needs. Skilled in regulatory strategy, risk assessment, and policy development. Valued for reliability, analytical mindset, and effective communication in high-stakes environments.

Overview

10
10
years of professional experience

Work History

Credentialing and Regulatory Manager

Secure Transportation Co. Inc.
03.2016 - 02.2025
  • Managed end-to-end subcontractor contracts, including vetting, compliance tracking, and credential verification for all drivers and pre-hire/ post hire driver credentialing.
  • Provided expert guidance for navigating complex regulations, leading to successful product approvals.
  • Managed a successful audit, addressing all findings and implementing corrective actions in a timely manner.
  • Implemented training programs to increase staff awareness of regulatory requirements and best practices.
  • Streamlined the permit approval process for faster project completion and reduced costs.
  • Championed a culture of compliance by regularly communicating expectations and progress updates to internal stakeholders.
  • Mentored junior staff members, fostering talent development within the regulatory department.
  • Collaborated with cross-functional teams to ensure seamless integration of regulatory requirements throughout product development.

Client Manager / Administrative Assistant

United California Freight Solutions
06.2015 - 03.2016
  • Established trust with clients through consistent follow-up and a commitment to understanding their unique business needs.
  • Maintained detailed records of all client interactions, ensuring accuracy in reporting and facilitating clear communication across teams involved in each project or campaign execution.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Organized daily workflow and assessed appropriate staffing to provide optimal service.

Education

Associate of Arts - Law, Public Policy, and Society

Cerritos College
Norwalk, CA

Skills

  • Client Management and Customer Relations
  • Regulatory Compliance & Legal Research
  • Credentialing Management
  • Policy & Procedure Development
  • Regulatory Audits & Reporting
  • Business Licensing & Permit Oversight
  • Contract & Document Review
  • Project Coordination
  • Cross-functional Communication

Timeline

Credentialing and Regulatory Manager

Secure Transportation Co. Inc.
03.2016 - 02.2025

Client Manager / Administrative Assistant

United California Freight Solutions
06.2015 - 03.2016

Associate of Arts - Law, Public Policy, and Society

Cerritos College

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