Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Field Marketing Manager
2020 Companies
02.2024 - Current
Boosted brand awareness by creating and executing strategic field marketing campaigns.
Enhanced lead generation through targeted local events and trade shows.
Managed multi-channel marketing initiatives for increased customer engagement.
Optimized regional marketing budget, maximizing return on investment.
Established strong relationships with key industry influencers to expand brand reach.
Coordinated cross-functional teams for successful product launches and promotions.
Analyzed market trends to identify new growth opportunities and adjust marketing strategies accordingly.
Developed customized training materials for sales teams, resulting in improved product knowledge and sales performance.
Implemented effective tracking systems to measure campaign success and inform future marketing decisions.
Streamlined processes for event planning and execution, reducing overall costs while maintaining high-quality experiences for attendees.
Spearheaded community outreach programs, strengthening the company''s presence within local markets.
Increased conversion rates by tailoring messaging and collateral to target audiences.
Improved website visibility through development and implementation of SEO strategies.
Managed budget allocation and resource utilization to maximize marketing ROI.
Contract Accounts Receivable Analyst
Medix Staffing Beacon Oral Specialties
10.2023 - 12.2023
Enhanced cash flow by diligently tracking and reconciling customer payments, ensuring prompt resolution of discrepancies.
Enhanced claim processing efficiency by meticulously reviewing dental claims and verifying patient eligibility.
Reduced payment delays with thorough investigation of discrepancies in submitted claims.
Streamlined communication for better resolution by promptly addressing provider inquiries regarding claim status and policy interpretation.
Consistently met deadlines, ensuring timely processing of dental claims under high-pressure situations.
Collaborated with other departments to resolve complex claim issues, ensuring smooth workflow and customer satisfaction.
Cultivated strong relationships with providers through clear communication channels, fostering trust and reliability during the examination process.
Upheld company reputation by adhering to strict ethical standards during all aspects of the claims examination process.
Delivered excellent customer service by addressing patient inquiries regarding claim status, coverage details, and billing concerns in a timely manner.
Promoted continuous improvement within the organization by proactively identifying areas for potential growth or enhancement and suggesting relevant solutions based on industry best practices.
Prepared insurance claim forms or related documents and reviewed for completeness.
Made contact with insurance carriers to discuss policies and individual patient benefits.
Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
Processed and recorded new policies and claims.
Calculated adjustments, premiums and refunds.
Coordinated with contracting department to resolve payer issues.
Ensured full HIPAA compliance by conducting regular audits and reviewing policies and procedures.
Provided guidance and support to staff on all matters related to HIPAA compliance, improving overall adherence to the law.
Developed and maintained up-to-date documentation of all HIPAA-related activities, ensuring accurate records were available for review.
Accounts Receivable Claims & Appeals Coordinator
US Oral Surgery Management
07.2022 - 10.2023
Posted payments to accounts and maintained records; Processed Appeals and Claims for patient accounts to Insurance companies to ensure coverage of Oral Dental work Used cross codes and Medical Terminology effectively.
Made contact with insurance carriers to discuss policies and individual patient benefits
Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
Processed and recorded new policies and claims
Generated, posted and attached information to claim files
Cultivated interpersonal skills by building positive relationships with others.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Responded to inbound inquiries regarding accounts and payments.
Reconciled accounts receivable ledger to verify payments and resolve variances.
Winoms software to bill claims to insurance
Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
Negotiated payment arrangements with customers to establish timely receipt of payments.
Remote Credentialing Analyst and AR
AMN Healthcare
12.2020 - 07.2022
Conducted primary source verifications such as background checks and board certifications.
Obtained NPI numbers for providers and facilities and updated existing profiles.
Received and evaluated applications to look for missing and inaccurate information.
Managed time efficiently in order to complete all tasks within deadlines.
Participated in team projects, demonstrating ability to work collaboratively and effectively.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Followed up overdue payments and payment plans from clients to establish good cash flow.
Monitored accounts to verify compliance with payment terms and schedules.
Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
Reconciled accounts receivable ledger to verify payments and resolve variances.
Overnight Remote Project Manager
Desk Ideal Solutions
11.2020 - Current
Identified plans and resources required to meet project goals and objectives.
Managed projects from procurement to commission.
Developed and initiated projects, managed costs, and monitored performance.
Achieved project deadlines by coordinating with contractors to manage performance.
Treatment Coordinator/ Accounts Recievable
Jefferson Dental Health
08.2019 - 01.2021
Researched billing issues, scheduled appointments and verified insurance coverage.
Performed in team leader capacity and organized all treatment and placement activities.
Increased overall revenue of dental office by achieving production goals set forth by corporate office.
Designed each patients treatment plan in conjunction with In-Home Support Counselor.
Reviewed X-rays to help patients determine best treatments.
Educated patients on dental benefits and coordinated proper payment with insurance companies.
Established rapport and relationships with patients and external partners to cross-train and support medical staff.
Generated, posted and attached information to claim files.
Checked documentation for accuracy and validity on updated systems.
Maintained strong knowledge of basic medical terminology to better understand services and procedures.
Prepared insurance claim forms or related documents and reviewed for completeness.
Communicated verification and authorization status updates with Type department to facilitate decision-making for patient admissions and insurance coverage.
Posted cash receipts to customer accounts to maintain current and accurate account balances.
Analyzed aging reports to identify trends and patterns causing missed collections.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Generated invoices upon receipt of billing information and tracked collection progress.
SEO Social Media Music Manager
808TX
11.2018 - 11.2020
Increased customer engagement through social media.
Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Developed and managed content calendars for each platform to establish timely and relevant posts.
Collaborated with team members to develop creative campaigns for social media platforms.
Designed and implemented social media strategies to align with business goals.
Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
Oversaw social media presence and aligned posts to include branding and trending ideas.
Oversaw team of communications and media relations professionals with focus on achieving PR results.
Crafted SEO-friendly content for websites and blog posts to increase organic traffic.
Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
Contract Accounts Receivable / Credentialing
Pacific Dental Services
01.2018 - 08.2019
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Prepared vendor invoices and processed incoming payments.
Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
Assisted with annual audit, confirming accurate reconciliation of all accounts.
Conducted primary source verifications such as background checks and board certifications.
Prepared records for site visits and file audits.
Received and evaluated applications to look for missing and inaccurate information.
Enrolled providers and Medicaid, Medicare and private insurance plans.
Obtained NPI numbers for providers and facilities and updated existing profiles.
Maintained up-to-date knowledge of applicable laws and regulations.
Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
Music and Literacy Coach Program
AmeriCorps Program
08.2017 - 01.2018
Conducted ongoing evaluations of literacy improvement action and communicated results to teachers and administrators.
Assessed literacy needs of school by reviewing student data and current curriculum.
Provided planned objectives and instruction for struggling Kinder to 5th grade School Level readers.
Site Director
YMCA Child Development Center
03.2014 - 06.2017
Trained new team members by relaying information on company procedures and safety requirements.
Attended staff development meetings and workshops and applied information from those events into daily activities.
Consulted with families to discuss activities and behaviors of each child.
Developed lessons and activities to promote children's physical and emotional development.
Interviewed, hired and trained new workers.
Oversaw employee attendance record, handled payroll and ordered new materials for sites.
Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
Developed lessons and activities to promote children's physical and emotional development.
Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
Serve as first contact for Boston Department of Family and Protective Services Licensing Representative for visits, inspections
Education
Freight Agent Freight Broker Logistics
Freight Broker Boot Camp
06.2024
Certificate - Project Management
Google Coursera
Mountain View, CA
12.2023
Real Estate - Real Estate Development
Champion School Of Real Estate
Plano, TX
01.2022
Bachelor Business - Music Business And Accounting
Berklee College of Music
Boston, MA
05.2016
Skills
Project Management
Marketing
SEO implementation
Accounts Payable and Accounts Receivable
Clerical Support
Business Development
HIPAA Guideline's
Standards Compliance
Marketing Strategies
Administrative Support
Customer Care
Claims Submissions
Risk Management Expertise
Excellent Team Leadership
Coordinate Training
Familiar with Medical Terminology Coding
Creating Treatment Plans
Word Processing
Plan Budgets
CRM Tracking
Negotiation and Resolution
Plan Budgets
Coordinate Training
CRM Tracking
Familiar with Account Coding
Collections Actions
Coordinate Payment Plans
Negotiation and Resolution
Pleasant Telephone Demeanor
Creating Treatment Plans
Word Processing
Certification
PMP - Project Management Professional
Sales Essentials Certificate
SAAS Customer specialist
Certified Fair Housing Laws
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Field Marketing Manager
2020 Companies
02.2024 - Current
Contract Accounts Receivable Analyst
Medix Staffing Beacon Oral Specialties
10.2023 - 12.2023
Accounts Receivable Claims & Appeals Coordinator
US Oral Surgery Management
07.2022 - 10.2023
Remote Credentialing Analyst and AR
AMN Healthcare
12.2020 - 07.2022
Overnight Remote Project Manager
Desk Ideal Solutions
11.2020 - Current
Treatment Coordinator/ Accounts Recievable
Jefferson Dental Health
08.2019 - 01.2021
SEO Social Media Music Manager
808TX
11.2018 - 11.2020
Contract Accounts Receivable / Credentialing
Pacific Dental Services
01.2018 - 08.2019
Music and Literacy Coach Program
AmeriCorps Program
08.2017 - 01.2018
Site Director
YMCA Child Development Center
03.2014 - 06.2017
Freight Agent Freight Broker Logistics
Freight Broker Boot Camp
Certificate - Project Management
Google Coursera
Real Estate - Real Estate Development
Champion School Of Real Estate
Bachelor Business - Music Business And Accounting
Berklee College of Music
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