Summary
Overview
Work History
Education
Skills
Accomplishments
References
Certification
Languages
Timeline
Generic

Moreno Menezes

Glendale,California

Summary

Cheerful Job Title offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Banquet Server

Langham Huntington
03.2023 - Current
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
  • Processed customer payments to accurately record transactions.

Cook/Server

Self-Employed
09.2021 - Current
  • Indian and traditional Goan cuisine
  • Prep, delivery and set-up, offer cooking classes.

Restaurant Server

Flemings Steakhouse and Wine Bar
10.2018 - 09.2021
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Elevated the guest experience by anticipating their needs proactively throughout their visit.
  • Promoted a safe working environment by adhering to food safety standards and best practices.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
  • Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Cook/Server

Self-Employed
04.2015 - 09.2018
  • Indian and traditional Goan Cuisine
  • Prep and Delivery

Restaurant Server

Lawry's - The Tam O'Shanter
09.2007 - 03.2015
  • Greeted new customers, discussed specials, and took drink orders.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Elevated the guest experience by anticipating their needs proactively throughout their visit.
  • Established rapport with regular customers, fostering loyalty through exceptional service.
  • Promoted a safe working environment by adhering to food safety standards and best practices.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
  • Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Cultivated warm relationships with regular customers.

Restaurant Server

Hilton: Porter's Steak House
08.2006 - 09.2008
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Inspected dishes and utensils for cleanliness.
  • Increased sales significantly by upselling higher-end products to customers.

Education

Food and Beverage Service

Institute of Hotel Management, Catering Technology, and Applied Nutrition - Dadar Catering College
Bombay, India
12.1987

Skills

  • Strong teamwork
  • Time Management
  • Customer Service
  • Table setting knowledge
  • Food Service
  • Customer service focus
  • Clearing tables efficiently
  • Event Setup and Breakdown
  • Punctual and Reliable
  • Flexible Schedule
  • Physical coordination
  • Clear Communication
  • Event Setup
  • Safe Food Handling
  • Hospitality service expertise
  • Food handling
  • Service prioritization
  • Arranging banquet hall
  • Menu Memorization
  • Proper food handling
  • Cash Handling
  • Performance Improvement
  • Station Setup and Restocking
  • Team Collaboration
  • Food safety understanding
  • Food Running
  • FLUENT IN LANGUAGE
  • Silverware Polishing
  • Table arrangements
  • Buffet Management
  • Table Bussing
  • Room Teardown
  • Guest Relations

Accomplishments

  • Achieved Result through effectively helping with Task.

References

Furnished upon request

Certification

  • ServSafe Food Handler's Certification
  • First Aid Certification
  • State Driver's License
  • CPR/AED Certification
  • ServSafe Food Handler Certification - National Restaurant Association.
  • Alcohol Server Certification - ServSafe Alcohol.

Languages

English
Limited Working
Hindi
Full Professional

Timeline

Banquet Server

Langham Huntington
03.2023 - Current

Cook/Server

Self-Employed
09.2021 - Current

Restaurant Server

Flemings Steakhouse and Wine Bar
10.2018 - 09.2021

Cook/Server

Self-Employed
04.2015 - 09.2018

Restaurant Server

Lawry's - The Tam O'Shanter
09.2007 - 03.2015

Restaurant Server

Hilton: Porter's Steak House
08.2006 - 09.2008

Food and Beverage Service

Institute of Hotel Management, Catering Technology, and Applied Nutrition - Dadar Catering College

Similar Profiles

CREATE PROFILE
Moreno Menezes