Moretta Ferro
Naples
Summary
Dynamic Pharmacy Technician with proven expertise at Quinlans Medical, enhancing workflow and productivity through effective team collaboration and problem-solving. Skilled in medication dispensing and HIPAA compliance, I consistently foster positive patient relationships while optimizing inventory management. Committed to continuous learning and upholding pharmacy ethics in a fast-paced environment.
Overview
25
25
years of professional experience
Work History
Pharmacy Technician
Quinlans Medical
07.2000 - Current
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory by organizing and restocking pharmacy supplies efficiently.
- Learned to operate pharmacy management software for processing prescriptions.
- Supported patient interactions by answering questions regarding medications and services.
- Participated in safety protocols to ensure compliance with regulations and standards.
- Collaborated with team members to enhance workflow within the pharmacy setting.
- Developed understanding of medication storage requirements and expiration dates.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Managed opening and closing duties for pharmacy.
- Resolved third-party billing, computer system and customer service issues.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Entered and processed patients' prescriptions into internal system.
Education
High School Diploma -
Gates Chili
Rochester, NY05-1986
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Pharmacy ethics
Timeline
Pharmacy Technician
Quinlans Medical
07.2000 - Current
High School Diploma -
Gates Chili
Similar Profiles
Michael PeevyMichael Peevy
Bartender/ Shift Manager at Quinlans Sports BarBartender/ Shift Manager at Quinlans Sports Bar
Colin O' SullivanColin O' Sullivan
Bartender/Waiter at Quinlans and Cookes BoutiqueBartender/Waiter at Quinlans and Cookes Boutique
Mercedes Schultz M.D.Mercedes Schultz M.D.
Hospital Employed Ob/GYN Physician at Memorial Medical Clinic/Memorial Medical Center, Medical ClinicHospital Employed Ob/GYN Physician at Memorial Medical Clinic/Memorial Medical Center, Medical Clinic
Britany Cruz-LopezBritany Cruz-Lopez
Cashier at Lake Park DinerCashier at Lake Park Diner
Jessica Gutierrez MartinezJessica Gutierrez Martinez
Marketing Consultant at ChemStation of FloridaMarketing Consultant at ChemStation of Florida