Morey Rollins
Frederick,MD
Summary
Strategic and results-driven management professional with a strong foundation in Communications and a proven ability to lead cross-functional teams to success. Experienced in managing complex projects, driving operational efficiency, and supporting ERP-based initiatives that align technical teams, stakeholders, and business objectives. Adept at strategic planning, process improvement, and fostering a culture of accountability, collaboration, and excellence. Recognized for balancing big-picture strategy with detailed execution, adapting quickly to evolving organizational needs, and delivering measurable outcomes that support organizational goals and change readiness.
Overview
12
12
years of professional experience
Work History
PMO / Testing Lead / Cutover, Go-Live & Hypercare Manager
ERMCO
02.2025 - Current
- Serve as a key member of the PMO for a full-scale ERP upgrade across multiple manufacturing sites, driving alignment across operations, IT, and business teams on scope, milestones, risk mitigation, and delivery expectations.
- Coordinate end-to-end testing cycles and cross-functional testing efforts, ensuring alignment across workstreams and strengthening overall test execution quality and readiness.
- Oversee all testing phases—including SIT, UAT, and regression—managing test planning, execution, defect triage, and reporting. Redesigned and streamlined the testing structure within ALM to improve traceability, efficiency, and test coverage.
- Develop and implement a structured defect management process that reduces resolution time and improves communication between technical teams and business stakeholders.
- Serve as the business representative for cutover management, coordinating detailed cutover planning, scheduling, and readiness activities to ensure a smooth transition into Go-Live.
- Implementation Manager during Go-Live, directing deployment across 6 site locations simultaneously and ensuring operational readiness through structured cutover execution and Hypercare preparation.
- Lead and support a cross-functional Hypercare team of 70+ members, providing daily leadership updates, issue triage, and prioritization to rapidly resolve production issues and stabilize the new ERP environment.
- Coordinate on-site Go-Live logistics to maintain manufacturing continuity, minimize downtime, and support a seamless transition to the upgraded ERP system.
Senior Consultant – Testing / Implementation / Communications
Birlasoft
10.2019 - 02.2025
- Led the implementation and continuous improvement of ERP systems, ensuring seamless integration across departments and optimized workflows.
- Collaborated with cross-functional teams to identify business requirements and translate them into system specifications.
- Coordinated and executed UAT for system upgrades and new feature implementations, ensuring alignment with business needs.
- Developed comprehensive test plans based on functional specifications and user requirements.
- Analyzed test results, tracked defects, and partnered with development teams to resolve issues prior to deployment.
- Delivered hypercare support during post-launch phases, providing immediate troubleshooting and issue resolution.
- Trained and supported end-users during critical post-go-live periods to ensure smooth transitions and system adoption.
- Monitored system performance post-launch to ensure stability and user satisfaction.
- Key Communications Contributions
- Led interactive “Brunch and Learn” sessions for up to 400 remote participants, increasing engagement and understanding of ERP changes.
- Produced the NEXTflix video series, increasing viewership by 1400% through compelling storytelling and executive interviews.
- Created and managed monthly newsletters for 1200+ recipients, improving stakeholder communication and engagement.
- Facilitated communication between business and DT/IT teams to ensure alignment on program goals and timelines.
Communications Director / Content Analyst
SportsLife X, Inc.
11.2013 - 02.2019
- Developed and executed internal communication strategies supporting platform launches, marketing initiatives, and organizational growth.
- Collaborated with engineering teams on UX analysis and data-driven reporting to enhance customer engagement and platform usability.
- Increased user engagement by 200% through targeted communication strategies for platform launches.
- Boosted social media followers by 350% through a high-impact engagement campaign.
- Represented the company at industry trade shows, securing new business opportunities and contributing to revenue growth.
Skills
- Project Management
- Stakeholder Engagement
- Strategic Planning & Execution
- ALM
- ServiceNow
- FreshService
- Jira
- Smartsheet
- Communication & Collaboration
- Strategic Communications
Timeline
PMO / Testing Lead / Cutover, Go-Live & Hypercare Manager
ERMCO
02.2025 - Current
Senior Consultant – Testing / Implementation / Communications
Birlasoft
10.2019 - 02.2025
Communications Director / Content Analyst
SportsLife X, Inc.
11.2013 - 02.2019