Morgan Aguon
Orangevale,CA
Summary
Proven track record in enhancing kitchen efficiency and customer satisfaction at Blarney Stone Pub through expert cooking and exceptional teamwork. Skilled in food preparation and sanitation practices, consistently delivering high-quality meals. Excelled in fostering loyalty among patrons by providing outstanding customer service and maintaining a clean, organized environment.
Overview
3
3
years of professional experience
Work History
Cook and Server
Blarney Stone Pub
05.2022 - 10.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Answered customers' questions, recommended items, and recorded order information.
- Built rapport with guests to enhance their dining experience and encourage return visits.
Landscape Laborer
Ronnie Gard Construction
07.2021 - 05.2022
- Maintained grounds by trimming, weeding, and general clean-up.
- Mowed lawns using self-propelled and riding mowers.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
Customer Service/Deli Clerk
Safeway/Albertson
07.2020 - 05.2021
- Demonstrated strong knowledge of food handling procedures, maintaining high-quality standards for all prepared items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Provided exceptional customer service, addressing concerns and offering recommendations to suit individual tastes.
- Proactively restocked display cases throughout the day, ensuring optimal product freshness and selection for customers.
- Developed strong rapport with regular customers, fostering loyalty and repeat business opportunities.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Prepared custom sandwich orders for customers, resulting in an increase of repeat business.
Education
High School Diploma -
Casa Robles High School
Orangevale, CA05.2020
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Food Preparation
- Frying
- Sanitation
- Surface cleaning
- Kitchen equipment operation and maintenance
- Sanitation Practices
- Grilling
- Contamination prevention
- Grilling expertise
- Teamwork and Collaboration
- Cleaning and sanitization
Timeline
Cook and Server
Blarney Stone Pub
05.2022 - 10.2023
Landscape Laborer
Ronnie Gard Construction
07.2021 - 05.2022
Customer Service/Deli Clerk
Safeway/Albertson
07.2020 - 05.2021
High School Diploma -
Casa Robles High School
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