Morgan Akindana
Houston,TX
Summary
Sports and health advocate with a solid foundation in coaching and athletic development. A reliable team player with a strong focus on achieving results and adapting to changing needs. Seeking an opportunity to train and gain mentorship in the areas of athletic performance, rehabilitation and research analysis.
Overview
7
7
years of professional experience
Work History
Customer Care Associate
HEB Grocery Store
02.2024 - Current
- Transaction Management (cash, card, checks)
- Customer Service
- Store Operations
- Sales and Promotions
- Resolves escalated concerns
- Managed the balancing process
- Exceeds metrics for processing items per minute
- Manages self-checkout lanes and transactions
- Loss Prevention
Lending Associate
Cy-fair Federal Credit Union (Internship)
05.2023 - 08.2023
- Responsible for the release of auto titles to both local car dealerships and credit union members.
- Providing general account information at credit union members’ request.
- Processing the completion of auto loan payments.
- Ensure credit union members’ information is updated accurately to proceed with refinancing and providing other financial options.
- Collection of documentation, and verification of important credentials including proof of insurance, proof of income, driver’s license, etc.
Brand Ambassador
American Eagle Outfitters, Inc
08.2019 - 08.2023
- Developed brand awareness through engaging promotional activities and product demonstrations.
- Fostered relationships with key stakeholders to enhance brand loyalty and customer engagement.
- Coordinated events and initiatives to effectively promote new product launches.
- Trained and mentored new team members on brand messaging and promotional strategies.
- Analyzed customer feedback to refine marketing tactics and improve outreach efforts.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Volleyball Coach
Texas Tornados Volleyball
11.2018 - 01.2020
- Developed and implemented training programs to enhance player skills and team performance.
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
- Enhanced athletes'' skills through targeted drills, strength training, and individualized coaching.
- Organized competitive events, ensuring compliance with league regulations and safety standards.
Education
Bachelor of Science - Kinesiology
Sam Houston State University
Huntsville, TX12-2025
Skills
- Athlete Performance Optimization
- Team Leadership
- Budget Management
- Data-Driven Training Plans
- Coaching and Mentorship
- Communication and Collaboration
Languages
Spanish
Professional Working
Timeline
Customer Care Associate
HEB Grocery Store
02.2024 - Current
Lending Associate
Cy-fair Federal Credit Union (Internship)
05.2023 - 08.2023
Brand Ambassador
American Eagle Outfitters, Inc
08.2019 - 08.2023
Volleyball Coach
Texas Tornados Volleyball
11.2018 - 01.2020
Bachelor of Science - Kinesiology
Sam Houston State University