Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Andis

Washington,IN

Summary

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Overview

2026
2026
years of professional experience

Work History

HME Billing Coordinator

Williams Bros. Health Care
12.2024 - Current
  • Handled financial records for patients with attention to detail.
  • Resubmitted denied claims to numerous insurance policies.
  • Contacted physician offices to secure required billing documentation.
  • Managed phone inquiries while addressing and mitigating customer dissatisfaction.
  • Demonstrated expertise in Excel for the completion of financial reports.
  • Mailed out appropriate documentation to patients to complete their records.

Receptionist

Orthopaedic Center of Southern Illinois
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated clinical records.
  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

CSR/Medical Biller

Byrd Watson
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
  • Handled fax communications and ensured accurate documentation of physician orders for durable medical equipment.
  • Organized inventory of scrubs
  • Coordinated bulk inventory orders to expand customer shopping options.

Education

High School Diploma -

Centralia High School
Centralia
05.2017

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Office administration

Timeline

HME Billing Coordinator

Williams Bros. Health Care
12.2024 - Current

Receptionist

Orthopaedic Center of Southern Illinois

CSR/Medical Biller

Byrd Watson

High School Diploma -

Centralia High School

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Morgan Andis