Morgan Andrade
Sanger,TX
Summary
Dynamic and highly motivated professional with extensive expertise in sales and customer service, complemented by a solid foundation in law enforcement. Demonstrates exceptional time management skills, flexibility, and dependability while maintaining a professional demeanor in all interactions. Equipped with valuable experience in conflict resolution and facility safety, fostering strong team collaboration and adaptability to evolving situations. Proficient in communication and de-escalation techniques, consistently recognized for reliability and trustworthiness in challenging environments.
Overview
9
9
years of professional experience
Work History
Detention Officer I
Denton County Sheriff's Office
12.2023 - Current
- Supervised inmate activities to ensure compliance with facility regulations.
- Conducted regular inspections of secure areas to maintain safety and security protocols. Maintained detailed logs of daily activities, incidents, and inmate behavior for reporting purposes.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
Correctional Officer
Alfred D. Hughes Unit
06.2023 - 08.2023
- Monitored inmate behavior to maintain safety and security within facility.
- Conducted regular security checks and inspections to ensure compliance with policies.
- Responded promptly to incidents, de-escalating conflicts and ensuring order.
- Collaborated with team members to implement effective inmate management strategies.
FC Associate
Amazon
10.2021 - 09.2022
- Participated in continuous improvement projects aimed at optimizing warehouse processes for increased productivity.
- Collaborated with cross-functional teams for seamless integration of warehousing operations, improving overall company performance.
Correctional officer
O.L. Luther unit
12.2020 - 06.2021
- Supervision of inmates and inmate activity in detention facilities.
- Provides care and correctional treatment of inmates.
- Manages inmate holding areas.
- Ensures that inmates remain in custody.
- Transports and escorts inmates within secured areas according to relevant laws, policies, and procedures.
Assistant Manager
7 Eleven
06.2019 - 12.2020
- Led daily operations, ensuring efficient workflow and optimal staff performance.
- Trained and mentored new team members, fostering a collaborative work environment.
Sales Lead/Sales Manager
Aeropostale
12.2018 - 06.2019
- Led sales team to exceed quarterly targets through strategic planning and performance management.
- Developed training programs to enhance staff product knowledge and customer engagement techniques.
Sales Associate
Dominos
09.2017 - 12.2017
- Took phone calls, filled out specific orders, maked pizzas, and completed cash transactions with customers that come to pick up food orders.
- Maintained a clean store and kept it sanitized and working properly.
Lifeguard
Pirates Cove
05.2017 - 08.2017
- Monitored pool activities to ensure guest safety and compliance with regulations.
- Responded quickly to emergencies, providing first aid and CPR as necessary.
Education
Associate of Science - Pre-med Biology, Chemistry
The University of North Texas
08-2026
Associates of Arts - Criminal Justice
Blinn Community College
05.2022
Diploma -
Venus High School
05.2017
Skills
- Patience and tolerance
- Emergency response
- Behavioral observation
- Physical restraint
- Conflict resolution
- Behavior modification
- Teamwork
Other Abilities
- Proficient with Microsoft Word, Excel, PowerPoint, and Internet Research.
- Type 30 words a minute
Timeline
Detention Officer I
Denton County Sheriff's Office
12.2023 - Current
Correctional Officer
Alfred D. Hughes Unit
06.2023 - 08.2023
FC Associate
Amazon
10.2021 - 09.2022
Correctional officer
O.L. Luther unit
12.2020 - 06.2021
Assistant Manager
7 Eleven
06.2019 - 12.2020
Sales Lead/Sales Manager
Aeropostale
12.2018 - 06.2019
Sales Associate
Dominos
09.2017 - 12.2017
Lifeguard
Pirates Cove
05.2017 - 08.2017
Associates of Arts - Criminal Justice
Blinn Community College
Associate of Science - Pre-med Biology, Chemistry
The University of North Texas
Diploma -
Venus High School