Summary
Overview
Work History
Education
Skills
Other Abilities
Timeline
Generic

Morgan Andrade

Sanger,TX

Summary

Dynamic and highly motivated professional with extensive expertise in sales and customer service, complemented by a solid foundation in law enforcement. Demonstrates exceptional time management skills, flexibility, and dependability while maintaining a professional demeanor in all interactions. Equipped with valuable experience in conflict resolution and facility safety, fostering strong team collaboration and adaptability to evolving situations. Proficient in communication and de-escalation techniques, consistently recognized for reliability and trustworthiness in challenging environments.

Overview

9
9
years of professional experience

Work History

Detention Officer I

Denton County Sheriff's Office
12.2023 - Current
  • Supervised inmate activities to ensure compliance with facility regulations.
  • Conducted regular inspections of secure areas to maintain safety and security protocols. Maintained detailed logs of daily activities, incidents, and inmate behavior for reporting purposes.
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.

Correctional Officer

Alfred D. Hughes Unit
06.2023 - 08.2023
  • Monitored inmate behavior to maintain safety and security within facility.
  • Conducted regular security checks and inspections to ensure compliance with policies.
  • Responded promptly to incidents, de-escalating conflicts and ensuring order.
  • Collaborated with team members to implement effective inmate management strategies.

FC Associate

Amazon
10.2021 - 09.2022
  • Participated in continuous improvement projects aimed at optimizing warehouse processes for increased productivity.
  • Collaborated with cross-functional teams for seamless integration of warehousing operations, improving overall company performance.


Correctional officer

O.L. Luther unit
12.2020 - 06.2021
  • Supervision of inmates and inmate activity in detention facilities.
  • Provides care and correctional treatment of inmates.
  • Manages inmate holding areas.
  • Ensures that inmates remain in custody.
  • Transports and escorts inmates within secured areas according to relevant laws, policies, and procedures.

Assistant Manager

7 Eleven
06.2019 - 12.2020
  • Led daily operations, ensuring efficient workflow and optimal staff performance.
  • Trained and mentored new team members, fostering a collaborative work environment.

Sales Lead/Sales Manager

Aeropostale
12.2018 - 06.2019
  • Led sales team to exceed quarterly targets through strategic planning and performance management.
  • Developed training programs to enhance staff product knowledge and customer engagement techniques.

Sales Associate

Dominos
09.2017 - 12.2017
  • Took phone calls, filled out specific orders, maked pizzas, and completed cash transactions with customers that come to pick up food orders.
  • Maintained a clean store and kept it sanitized and working properly.

Lifeguard

Pirates Cove
05.2017 - 08.2017
  • Monitored pool activities to ensure guest safety and compliance with regulations.
  • Responded quickly to emergencies, providing first aid and CPR as necessary.

Education

Associate of Science - Pre-med Biology, Chemistry

The University of North Texas
08-2026

Associates of Arts - Criminal Justice

Blinn Community College
05.2022

Diploma -

Venus High School
05.2017

Skills

  • Patience and tolerance
  • Emergency response
  • Behavioral observation
  • Physical restraint
  • Conflict resolution
  • Behavior modification
  • Teamwork

Other Abilities

  • Proficient with Microsoft Word, Excel, PowerPoint, and Internet Research.
  • Type 30 words a minute

Timeline

Detention Officer I

Denton County Sheriff's Office
12.2023 - Current

Correctional Officer

Alfred D. Hughes Unit
06.2023 - 08.2023

FC Associate

Amazon
10.2021 - 09.2022

Correctional officer

O.L. Luther unit
12.2020 - 06.2021

Assistant Manager

7 Eleven
06.2019 - 12.2020

Sales Lead/Sales Manager

Aeropostale
12.2018 - 06.2019

Sales Associate

Dominos
09.2017 - 12.2017

Lifeguard

Pirates Cove
05.2017 - 08.2017

Associates of Arts - Criminal Justice

Blinn Community College

Associate of Science - Pre-med Biology, Chemistry

The University of North Texas

Diploma -

Venus High School