Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Arnold

Fuquay-Varina,NC

Summary

Dynamic professional with extensive experience at Meals on Wheels Wake County, excelling in program management and client services. Proven track record in data analysis and performance management, enhancing operational efficiency. Skilled in conflict resolution and communication, successfully managing partnerships and leading teams to achieve impactful outcomes. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

9
9
years of professional experience

Work History

Assistant director of program

Meals on Wheels Wake County
Raleigh, USA
01.2020 - Current
  • Working in North Carolina’s largest Meals on Wheels branch to manage operations, client services, and employee management.
  • Provide full range of services, including recruitment, managing ADP for all employees, onboarding, budgeting, data tracking, and program development.
  • Hands-on experience supervising a large team, analyzing program outcomes, and streamlining operations.

outreach specialist

Meals on Wheels Wake County
Raleigh, USA
01.2017 - 01.2020
  • Case manager for 600+ clients.
  • Represented organization at community events to enhance visibility and engagement.
  • Managed partnerships to enhance program offerings.

recruiter

Barrington James
Raleigh, USA
01.2017 - 12.2017
  • Pharmaceutical recruiter for the West Coast.
  • Created and posted job descriptions.
  • Responsible for reviewing CVs and determining top candidates for the role.

Education

Bachelor of Science - Psychology, Social Work

University of North Carolina At Pembroke
Pembroke, NC
12.2016

Skills

  • Microsoft 365
  • Data analysis and reporting
  • Records management
  • Performance management support
  • Written and verbal communication
  • Conflict resolution

Timeline

Assistant director of program

Meals on Wheels Wake County
01.2020 - Current

outreach specialist

Meals on Wheels Wake County
01.2017 - 01.2020

recruiter

Barrington James
01.2017 - 12.2017

Bachelor of Science - Psychology, Social Work

University of North Carolina At Pembroke