Morgan Baker
Vancouver,WA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Highly experienced Sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Sales Associate
Haven Spa Pool Hearth
03.2016 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Office Assistant
Columbia River Dispatch
06.2015 - 03.2016
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
Sandwich Artist
SUBWAY®Restaurants
02.2015 - 06.2015
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Expedited order processing for increased efficiency in high-volume periods.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
- Increased speed of service through effective multitasking and time management skills.
- Greeted guests, promoted specials, and took orders.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
Education
GED -
Madison High School
Portland, ORNo Degree - General Studies
Clark Community College
Vancouver, WASkills
- Contract Preparation
- Payment Processing
- Business Development
- Order Processing
- Product Sales
- Reliable and punctual
Timeline
Sales Associate
Haven Spa Pool Hearth
03.2016 - Current
Office Assistant
Columbia River Dispatch
06.2015 - 03.2016
Sandwich Artist
SUBWAY®Restaurants
02.2015 - 06.2015
GED -
Madison High School
No Degree - General Studies
Clark Community College