Summary
Overview
Work History
Education
Skills
Color guard Coach
Timeline
Generic

Morgan Barnes

Fort Oglethorpe,GA

Summary

Skilled in animal care and customer relations, I excelled at Pet Paradise Resort by enhancing pet well-being and owner satisfaction. Leveraging strong communication and problem-solving skills, I effectively managed diverse dog interactions and maintained high cleanliness standards. Proven ability to increase customer loyalty through exceptional service and relationship building, demonstrating a unique blend of empathy and efficiency.

Overview

7
7
years of professional experience

Work History

Pet Playtime Coordinator

Pet Paradise Resort
03.2024 - Current

Just a few of the many things I do at Pet Paradise as a coordinator is: interacting with various sizes of dogs in the play yards, working one on one with non-compatible dogs, and making sure all of our clients are happy and healthy during their stay! I am also cross-trained for resort associate as well, some things I do to help the back of house team is: prepping food and dropping the food for our animals, cleaning suites, making sure everyone has fresh water daily, and cleanliness throughout the resort.

Stock Associate

American Eagle Outfiters
10.2019 - 11.2023
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained effective team member communication.
  • Anticipated high-demand periods by proactively maintaining adequate stock levels for popular items.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Managed inventory storage in clean and organized fashion.

Sales Associate

Forever 21
09.2018 - 10.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Built relationships with customers to encourage repeat business.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Team Member

Chick-fil-A
08.2017 - 09.2018
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Managed cash register transactions accurately, maintaining proper cash handling procedures to minimize discrepancies.
  • Handled customer concerns promptly and professionally, resulting in increased customer loyalty and repeat business.
  • Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.

Education

High School Diploma -

Lakeview-Fort Oglethorpe High School
Fort Oglethorpe, GA
05.2018

Skills

  • Interacting with various sizes of dogs in the play yards
  • Working one on one with non-compatible dogs
  • Cleaning out suites and prepping them for the next client
  • Prepping and dropping food for our animals that are boarding
  • Communicating with all the associates to make each shift run smoothly
  • Watching interactions between different dogs and play styles to avoid conflict
  • Relationship building with pet owners to make sure they know their pets are in good hands

Color guard Coach

I had the honor of working with my old high school band program as a color guard coach. I was with the program for 5 years in high school, 8th grade to 12th grade, and had the privilege to come back and coach right after graduation. In total, I was with the program for 10 years and will be forever grateful of  the memories and valuable lessons it has taught me. I have grown into a better person and more of a leader since this experience. 

Timeline

Pet Playtime Coordinator

Pet Paradise Resort
03.2024 - Current

Stock Associate

American Eagle Outfiters
10.2019 - 11.2023

Sales Associate

Forever 21
09.2018 - 10.2019

Team Member

Chick-fil-A
08.2017 - 09.2018

High School Diploma -

Lakeview-Fort Oglethorpe High School
Morgan Barnes