Summary
Overview
Work History
Education
Skills
Color guard Coach
Timeline
Generic

Morgan Barnes

Fort Oglethorpe,GA

Summary

Skilled in animal care and customer relations, I excelled at Pet Paradise Resort by enhancing pet well-being and owner satisfaction. Leveraging strong communication and problem-solving skills, I effectively managed diverse dog interactions and maintained high cleanliness standards. Proven ability to increase customer loyalty through exceptional service and relationship building, demonstrating a unique blend of empathy and efficiency.

Overview

7
7
years of professional experience

Work History

Pet Playtime Coordinator

Pet Paradise Resort
Ooltewah, TN
03.2024 - Current

Just a few of the many things I do at Pet Paradise as a coordinator is: interacting with various sizes of dogs in the play yards, working one on one with non-compatible dogs, and making sure all of our clients are happy and healthy during their stay! I am also cross-trained for resort associate as well, some things I do to help the back of house team is: prepping food and dropping the food for our animals, cleaning suites, making sure everyone has fresh water daily, and cleanliness throughout the resort.

Stock Associate

American Eagle Outfiters
Chattanooga, TN
10.2019 - 11.2023
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained effective team member communication.
  • Anticipated high-demand periods by proactively maintaining adequate stock levels for popular items.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Managed inventory storage in clean and organized fashion.

Sales Associate

Forever 21
Chattanooga, TN
09.2018 - 10.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Built relationships with customers to encourage repeat business.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Team Member

Chick-fil-A
Fort Oglethorpe, GA
08.2017 - 09.2018
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Managed cash register transactions accurately, maintaining proper cash handling procedures to minimize discrepancies.
  • Handled customer concerns promptly and professionally, resulting in increased customer loyalty and repeat business.
  • Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.

Education

High School Diploma -

Lakeview-Fort Oglethorpe High School
Fort Oglethorpe, GA
05.2018

Skills

  • Interacting with various sizes of dogs in the play yards
  • Working one on one with non-compatible dogs
  • Cleaning out suites and prepping them for the next client
  • Prepping and dropping food for our animals that are boarding
  • Communicating with all the associates to make each shift run smoothly
  • Watching interactions between different dogs and play styles to avoid conflict
  • Relationship building with pet owners to make sure they know their pets are in good hands

Color guard Coach

I had the honor of working with my old high school band program as a color guard coach. I was with the program for 5 years in high school, 8th grade to 12th grade, and had the privilege to come back and coach right after graduation. In total, I was with the program for 10 years and will be forever grateful of  the memories and valuable lessons it has taught me. I have grown into a better person and more of a leader since this experience. 

Timeline

Pet Playtime Coordinator

Pet Paradise Resort
03.2024 - Current

Stock Associate

American Eagle Outfiters
10.2019 - 11.2023

Sales Associate

Forever 21
09.2018 - 10.2019

Team Member

Chick-fil-A
08.2017 - 09.2018

High School Diploma -

Lakeview-Fort Oglethorpe High School
Morgan Barnes