MORGAN BARTEN
ST. ANTHONY, MN,MN
Summary
I have 10+ years of working experience all relating to customer service and hospitality, with excellent organizational and time management skills. I efficiently manage multiple projects simultaneously while adhering to strict deadlines. I possess excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
9
9
years of professional experience
Work History
Department Manager
Cowboy Jacks
03.2024 - Current
- Manage daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully select, interview, train, and supervise staff.
- Table touch and encourage feedback from customers and use feedback to implement positive changes within the restaurant.
- Track daily sales transactions and invoices for accurate financial reporting.
- Optimize labor costs by closely monitoring schedules and adjusting staffing levels according to business needs.
District Manager
Z.A. LLC
06.2022 - 03.2024
- Oversee operations and performance of multiple retail stores across the Twin Cities and surrounding areas, driving a consistent increase in sales and profitability.
- Direct day to day operations in each location ensuring exceptional sales goals through effective merchandising and sales strategies.
- Streamline operations for improved efficiency through staff training and process improvements.
- Develop strong relationships with vendors, negotiating favorable terms for the district stores.
Server/Bartender
Reign Event Center
11.2020 - 02.2023
- Up sold menu items and promoted ongoing deals
- Served 50+ drinks per hour
- Trained new servers in company policies, guest service standards, and best practices
- Delivered product to tables in a high end fashion with presenters and LED lights
- Developed rapport with customers and gave high quality service to build and maintain relationships
Family Personal Assistant
Private Homeowner
04.2018 - 03.2020
- Enhanced family organization by managing schedules, appointments, and daily tasks efficiently.
- Streamlined household operations by coordinating maintenance, repairs, and cleaning services.
- Ensured a safe and nurturing environment for children with attentive supervision and care.
- Provided educational support for children by assisting with homework assignments and projects.
Assistant Teacher
New Creations Child Care
09.2016 - 04.2018
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Completed daily reports and photo logs on hourly basis
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Kept children between ages of 2 months and 5 years safe and secure with undivided attentiveness.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Education
Associate of Science - Business Management
Minneapolis Community And Technical College
Minneapolis, MN05-2023
Skills
- Strategic Planning
- People Leadership
- Creative Problem Solving
- Relationship Building
- Workforce Development
- Customer Service
- Data Analytics
- Interpersonal Communication
Timeline
Department Manager
Cowboy Jacks
03.2024 - Current
District Manager
Z.A. LLC
06.2022 - 03.2024
Server/Bartender
Reign Event Center
11.2020 - 02.2023
Family Personal Assistant
Private Homeowner
04.2018 - 03.2020
Assistant Teacher
New Creations Child Care
09.2016 - 04.2018
Associate of Science - Business Management
Minneapolis Community And Technical College
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