Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Morgan Beckwith

Morgan Beckwith

Customer Service
Columbia,SC

Summary

Closed business 5 nights per week by locking up, cleaning, preparing for next business day and guiding guests out of establishment. Talent for calmly managing fast-paced, high-volume work with continuous demands.

Customer-savvy bartending and restaurant management accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Reliable employee seeking any position. Offering excellent communication and good judgment.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

14
14
years of professional experience

Work History

Bartender Shift Manager

Bricktown Bistro And Raw Bar
Columbia , SC
08.2019 - 04.2020
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Trained many new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.

Food Truck Manager /Restaurant Manager

Pete’s Pizza
Columbus, NJ
06.2000 - 01.2011
  • Greeted guests pleasantly and answered menu questions.
  • Operated register to process payments and collect cash payment for order totals.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Recorded orders by answering customer questions and entering requests in system.
  • Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Increased sales significantly by upselling higher-end products to customers.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Improved performance management system and introduced new ideas to develop future leaders.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Hired and supervised food truck prep cooks, cashiers and service window attendants.
  • Trained food truck employees to follow established safety and hygiene standards.

Home Health Aide

Quality Healthcare Service
Burlington, NJ
09.2009 - 02.2010
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Got to know each person and cared for them like they where family.

Bartender/ Server

Marriot Hotel
Trenton , NJ
02.2008 - 12.2008
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.

Bartender

Mountain View Golf Course
Trenton , NJ
05.2006 - 02.2007
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Managed cash and bar revenue during special promotions or sporting events.
  • Consulted with managers to organize special events and promotions.

• Bartended at the club house.
• Ran the beer cart/ golf cart

Bartender

Bungs Tavern
Florence, NJ
05.2004 - 09.2004
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Education

Horticulture And Graphic Arts

BCIT
Medford

Bartending License - Mixology

Bartending School
Cherry Hill, NJ

Skills

  • Alcohol Ordering
  • Responsible Alcohol Service
  • Customer Preferences
  • Food and Beverage Service
  • Cash Handling and Management
  • Staff Scheduling
  • Ability to Lift 30 Pounds
  • Teamwork and Professionalism
  • Money Handling
  • Anticipating Problems
  • Storage Organization

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Bartender Shift Manager

Bricktown Bistro And Raw Bar
08.2019 - 04.2020

Home Health Aide

Quality Healthcare Service
09.2009 - 02.2010

Bartender/ Server

Marriot Hotel
02.2008 - 12.2008

Bartender

Mountain View Golf Course
05.2006 - 02.2007

Bartender

Bungs Tavern
05.2004 - 09.2004

Food Truck Manager /Restaurant Manager

Pete’s Pizza
06.2000 - 01.2011

Horticulture And Graphic Arts

BCIT

Bartending License - Mixology

Bartending School
Morgan Beckwith Customer Service