R Studio
Bachelor of Arts - Mathematics
Florida Gulf Coast University
Fort Myers, FL 08.2016 - 05.2021
Morgan Bettencourt
Mathematician
Westerly,RI
Education
Summary
Dependable and efficient employee with years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, staff and management. Eager post-graduate Mathematician seeking opportunities to expand and acquire knowledge.
Overview
5
5
years of post-secondary education
Work History
Founder
The Cardinal Foundation
Westerly, RI
01.2020 - Current
- Strategized with board members to manage budget and synchronize volunteer efforts to boost funding initiatives.
- Developed and implemented marketing campaigns targeting donors.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Resolved problems, improved operations and provided exceptional service.
Server
Windjammer Surf Bar
Westerly, Rhode Island
05.2019 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Greeted and maintained relationships with regular customers.
- Checked identification to enforce age regulations for alcoholic beverages.
Training Server
Millers Ale House
Fort Myers, Florida
09.2017 - 04.2021
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Store Manager
Kilwins Chocolates & Ice Cream
Fort Myers, FL
12.2016 - 06.2019
- Supervised guests at front counter, answering questions regarding products.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Overnight Camp Counselor
Timber Lake Camp
Shandaken, NY
06.2017 - 08.2018
- Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
- Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
- Kept athletic and games equipment and facilities organized and maintained.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Skills
Quantitative analysis
Software
Maxima
HTML
Microsoft Office
Timeline
Founder
The Cardinal Foundation
01.2020 - Current
Server
Windjammer Surf Bar
05.2019 - Current
Training Server
Millers Ale House
09.2017 - 04.2021
Overnight Camp Counselor
Timber Lake Camp
06.2017 - 08.2018
Store Manager
Kilwins Chocolates & Ice Cream
12.2016 - 06.2019
Bachelor of Arts - Mathematics
Florida Gulf Coast University
08.2016 - 05.2021
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