R Studio
Bachelor of Arts - Mathematics
Florida Gulf Coast University
Fort Myers, FL 2016.08 - 2021.05
Morgan Bettencourt
Mathematician
Westerly,RI
Education
Summary
Dependable and efficient employee with years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, staff and management. Eager post-graduate Mathematician seeking opportunities to expand and acquire knowledge.
Overview
5
5
years of post-secondary education
Work History
Founder
The Cardinal Foundation
Westerly, RI
2020.01 - Current
- Strategized with board members to manage budget and synchronize volunteer efforts to boost funding initiatives.
- Developed and implemented marketing campaigns targeting donors.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Resolved problems, improved operations and provided exceptional service.
Server
Windjammer Surf Bar
Westerly, Rhode Island
2019.05 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Greeted and maintained relationships with regular customers.
- Checked identification to enforce age regulations for alcoholic beverages.
Training Server
Millers Ale House
Fort Myers, Florida
2017.09 - 2021.04
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Store Manager
Kilwins Chocolates & Ice Cream
Fort Myers, FL
2016.12 - 2019.06
- Supervised guests at front counter, answering questions regarding products.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Overnight Camp Counselor
Timber Lake Camp
Shandaken, NY
2017.06 - 2018.08
- Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
- Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
- Kept athletic and games equipment and facilities organized and maintained.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Skills
Quantitative analysis
Adaptability
Multitasking abilities
Customer Service
Staff Management
Operations management
Software
Maxima
HTML
Microsoft Office
Timeline
Founder
The Cardinal Foundation
2020.01 - Current
Server
Windjammer Surf Bar
2019.05 - Current
Training Server
Millers Ale House
2017.09 - 2021.04
Overnight Camp Counselor
Timber Lake Camp
2017.06 - 2018.08
Store Manager
Kilwins Chocolates & Ice Cream
2016.12 - 2019.06
Bachelor of Arts - Mathematics
Florida Gulf Coast University
2016.08 - 2021.05