Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Betts

Morgan Betts

Fremont,NE

Summary

A highly effective communicator known for clarity, active listening, and empathy, I excel in both collaborative and independent work settings. My dedication to reliability ensures that I consistently deliver on expectations with a proactive, solution-focused approach. Driven to learn and adapt quickly, I embrace new challenges with enthusiasm and resilience, rapidly acquiring skills that enhance my versatility and impact. My commitment to hard work, combined with a passion for growth and excellence, enables me to consistently contribute value and achieve results in dynamic environments.

Overview

15
15
years of professional experience

Work History

City Letter Carrier

United States Postal Service
07.2023 - Current
  • I am currently at the United States Postal Service as a city letter carrier
  • My job includes the safe and accurate delivery of mail and packages as well as providing friendly customer service to our customers
  • Planned and cased mail in sequence of delivery for designated route.
  • I have also filled in as an active supervisor in Blair, Wahoo and Lincoln
  • Picked up outgoing mail from letter boxes and in person from customers.
  • Lincoln was the biggest challenge due to the vast number of routes and carriers
  • Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
  • There were 46 city routes and 50 carriers that I was responsible for making sure got delivered each day
  • Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
  • Improved customer satisfaction by delivering mail accurately and efficiently to city residents.

Long Term Care Recruiter

Fusion Medical Staffing
09.2022 - 06.2023
  • At Fusion Medical Staffing, I worked as a long term care recruiter
  • I called Certified Nursing Assistants across the country to see if they wanted to travel to facilities that were in need of CNA's
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.

Sales

Harvest Auto & Machinery
10.2016 - 09.2022
  • I worked in multiple positions, starting out as an office manager
  • I took calls, filed paperwork, and made payoffs for vehicles
  • Increased sales revenue by establishing strong relationships with clients and implementing effective sales strategies.
  • I also spent time detailing vehicles, which included providing quality cleaning to vehicles in a timely manner to be put on the lot for sales
  • Boosted sales efficiency by streamlining processes and implementing new sales operations strategies.
  • I was responsible for buying good, clean vehicles for the customers, as well as selling by providing clear and personable communication to customers about the best options that suited them
  • My conversations with my customers included on the phone, in person, text message and email communication

City Letter Carrier

United States Postal Service, USPS
01.2014 - 10.2016
  • I was responsible for the accurate and timely distribution of mail and packages to our customers
  • As well as providing friendly customer service
  • Increased sales revenue by establishing strong relationships with clients and implementing effective sales strategies.
  • Boosted sales efficiency by streamlining processes and implementing new sales operations strategies.

Shelf Stocker/ Deli Worker

Jacks Foods
05.2010 - 08.2013
  • I was responsible for stocking the shelves accurately and in a timely manner as well as to provide good customer service
  • In the deli, I was responsible for providing good, quality food with friendly service
  • Maintained a clean and organized store environment for optimal shopping experience.
  • Answered customer questions and provided detailed product information.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Unloaded arriving product stock and moved to store display areas.
  • Checked and pulled defective or expired products from shelves.
  • Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
  • Collaborated with team members to complete daily tasks and achieve store goals.
  • Assisted in training new employees on store procedures, fostering teamwork and promoting a knowledgeable workforce.
  • Improved overall store appearance by regularly facing products on shelves for easy identification.

Education

Pensacola Christian College - Nursing

Pensacola Christian College
Pensacola, Florida
12.2013

High School Diploma -

Homeschool
Marinette, Wisconsin
05.2013

Skills

  • Great communicator
  • Quick to respond
  • Timely
  • Self motivated
  • People person
  • Quick learner
  • Memory Recall
  • Punctuality
  • Reading Comprehension
  • Accountability
  • Documentation & recordkeeping
  • Schedule Management

Timeline

City Letter Carrier

United States Postal Service
07.2023 - Current

Long Term Care Recruiter

Fusion Medical Staffing
09.2022 - 06.2023

Sales

Harvest Auto & Machinery
10.2016 - 09.2022

City Letter Carrier

United States Postal Service, USPS
01.2014 - 10.2016

Shelf Stocker/ Deli Worker

Jacks Foods
05.2010 - 08.2013

Pensacola Christian College - Nursing

Pensacola Christian College

High School Diploma -

Homeschool

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