Morgan Birkelbach
Pearland
Summary
Talented Business Owner with excellent marketing, customer service and facility oversight skills, and more than 18 years of experience. Highly effective and comfortable working with people at all levels in organization. Takes pride in connecting with employees and customers from all walks of life.
Overview
22
22
years of professional experience
Work History
Owner
ReadyPet Animal Hospital
06.2020 - Current
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Assisted in recruiting, hiring and training of team members.
Independent Distributor
Pepperidge Farm
03.2003 - 03.2019
- Communicated with supplier weekly about inventory needs and sales success.
- Increased overall sales by 125% through effective displays and merchandising.
- Kept detailed track of product sales and changing markets to increase sales
- Designed dynamic product displays to increase sales by 125%
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of store managers
- Maintained positive relationships with customers to promote continued business opportunities.
- Immediately addressed problems with customers to promote speedy resolution.
- Stocked shelves and loaded orders to prepare deliveries.
- Developed strong customer base through efficient and reliable service.
Education
Bachelor of Science - Speech Communication
University of Texas At Austin
Austin, TX03-1999
Skills
- Social media control
- Marketing tactics
- Sales leadership
- Administrative oversight
- Customer relations
- Marketing
- Operations management
Timeline
Owner
ReadyPet Animal Hospital
06.2020 - Current
Independent Distributor
Pepperidge Farm
03.2003 - 03.2019
Bachelor of Science - Speech Communication
University of Texas At Austin
Similar Profiles
Kimberly TroxelKimberly Troxel
Assistant Hospital Manager/Inventory Manager/Training Manager at Everhart Animal Hospital PVCC & Interim HM, Pfennig Lane Animal Hospital PVCCAssistant Hospital Manager/Inventory Manager/Training Manager at Everhart Animal Hospital PVCC & Interim HM, Pfennig Lane Animal Hospital PVCC
Chutinan SuwannasingChutinan Suwannasing
Veterinary Doctor at Part time job at Mohtaulek animal clinic, Puurr+pet hospital, Small Animal Teaching Hospital CUVETVeterinary Doctor at Part time job at Mohtaulek animal clinic, Puurr+pet hospital, Small Animal Teaching Hospital CUVET
KRISTEN HIGAKRISTEN HIGA
Front Desk Concierge at Ali’i Animal Hospital & Resort/Ali’i AnimalFront Desk Concierge at Ali’i Animal Hospital & Resort/Ali’i Animal
Ava TrevinoAva Trevino
Pharmacy Technician at Walgreens Boots AlliancePharmacy Technician at Walgreens Boots Alliance
Gabriella BoydGabriella Boyd
Leader for Extended Care at Bay Area Christian SchoolLeader for Extended Care at Bay Area Christian School