Summary
Overview
Work History
Education
Skills
Timeline
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MORGAN BLANTON

BRYAN,OH

Summary

With a proven track record at Walmart, I excel in enhancing team productivity and customer satisfaction through effective communication and group leadership. My experience spans improving operational efficiency and implementing strategic loss prevention, achieving significant reductions in shrinkage. Skilled in building relationships and mentoring, I drive performance improvements and foster a safety-aware culture.

opportunities.

Overview

13
13
years of professional experience

Work History

STOCKING COACH

WALMART
11.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Enhanced team productivity by streamlining operational processes.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Asset Protection Associate

WALMART
11.2017 - Current
  • Patrolled store departments to check for suspicious activities.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports outlining activities and results.
  • Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
  • Improved store safety for employees and customers through regular risk assessments and hazard identification.
  • Conducted internal investigations, interviewing staff members suspected of theft or misconduct to determine appropriate actions.
  • Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
  • Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
  • Wrote reports for internal and external crime, burglary, or theft.
  • Implemented loss prevention strategies and programs to minimize shrinkage.
  • Ensured compliance with company policies by auditing operational procedures and providing constructive feedback to improve overall performance.
  • Developed and implemented emergency response procedures, significantly improving preparedness for various scenarios.

GM SUPPORT MANAGER

WALMART
10.2016 - Current
  • Managed daily operations to ensure smooth functioning of the support department.
  • Monitored employee and customer interactions to assess quality of service.
  • Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
  • Reduced customer complaints by implementing proactive troubleshooting strategies and preventive measures.
  • Coached employees through day-to-day work and complex problems.
  • Created, prepared, and delivered reports to various departments.
  • Maintained up-to-date knowledge of industry trends, ensuring the support team remained well-versed in best practices.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

UNLOADING SUPERVISOR

WALMART
05.2015 - Current
  • Managed inventory control, ensuring accurate tracking of incoming shipments and preventing stock discrepancies.
  • Organized daily workflow schedules for efficient allocation of tasks among team members, maximizing productivity levels.
  • Facilitated seamless handover between shifts through clear communication and thorough documentation of completed tasks and pending responsibilities.
  • Ensured compliance with company policies and industry regulations during all unloading operations.
  • Streamlined the unloading process, leading to faster turnaround times and increased customer satisfaction.
  • Increased accuracy in inventory management with consistent documentation of received goods and cross-checking against delivery manifests.

IMS Associate

WALMART
05.2012 - Current
  • Coordinated logistics operations for seamless product delivery from warehouse to end-users with minimal delays or disruptions.
  • Oversaw inventory management, minimizing stockouts while reducing carrying costs associated with excess inventory levels.
  • Managed merchandise inventory transactions.
  • Opened inventory boxes and restocked shelves.
  • Monitored supplies of key inventory items.
  • Assisted with inventory control with cycle counting.
  • Monitored merchandise to maintain optimum inventory level.

Education

Associate of Science - CRIMINAL JUSTICE

NORTHWEST STATE COMMUNITY COLLEGE
ARCHBOLD, OH
04-2011

Skills

  • Effective communication
  • Group leadership
  • Building relationships
  • Team development
  • Safety awareness
  • Performance improvements

Timeline

STOCKING COACH

WALMART
11.2022 - Current

Asset Protection Associate

WALMART
11.2017 - Current

GM SUPPORT MANAGER

WALMART
10.2016 - Current

UNLOADING SUPERVISOR

WALMART
05.2015 - Current

IMS Associate

WALMART
05.2012 - Current

Associate of Science - CRIMINAL JUSTICE

NORTHWEST STATE COMMUNITY COLLEGE

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