Summary
Overview
Work History
Education
Affiliations
Languages
References
Timeline
Generic

Morgan Boyd

WInchester,IN

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

11
11
years of professional experience

Work History

Secretary

Shaffer Goldrush
Albany, IN
08.2015 - Current
  • Provided administrative support to the office manager and other staff members.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Set up and activated customer accounts.

Basketball Coach

Randolph Central School Cooperation
Winchester, IN
09.2018 - 09.2023
  • Developed and implemented practice plans, game strategies, and drills to improve team performance.
  • Instructed players in proper techniques for shooting, dribbling, passing, rebounding, defense and offense.
  • Monitored athletes' academic progress, ensuring they maintained satisfactory grades.
  • Motivated players to reach their maximum potential through positive reinforcement techniques.

Customer Service Representative

Uhaul Moving And Storage
Killeen, TX
06.2013 - 12.2013
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.

Education

High School Diploma -

Winchester Community High School
Winchester, IN
06-2012

Affiliations

I love spending time with my kiddos; they wrestle and play football as well as show animals in 4h.

Languages

English
Professional

References

References available upon request.

Timeline

Basketball Coach

Randolph Central School Cooperation
09.2018 - 09.2023

Secretary

Shaffer Goldrush
08.2015 - Current

Customer Service Representative

Uhaul Moving And Storage
06.2013 - 12.2013

High School Diploma -

Winchester Community High School
Morgan Boyd