Morgan Brantley
Augusta,GA
Summary
Experienced with administering patient care and supporting medical staff in diverse healthcare environments. Utilizes effective communication to ensure seamless team collaboration and patient satisfaction. Knowledge of clinical procedures and patient management. Dedicated to excellence and consistently contributing to improved healthcare outcomes.
Overview
8
8
years of professional experience
Work History
Mitigation Technician
Southeast Restoration
08.2025 - Current
- Oversaw water damage restoration projects, ensuring compliance with safety protocols and industry standards.
- Trained junior technician in effective mitigation techniques and equipment usage.
- Coordinated with insurance adjusters to streamline claims processing and client communications.
- Conducted thorough assessments of affected areas, identifying hazards and formulating mitigation plans.
- Utilized advanced drying equipment and technology to expedite moisture removal from structures.
- Collaborated with cross-functional teams to ensure timely project completion and customer satisfaction.
- Mitigated mold growth through diligent application of antimicrobial treatments in affected areas.
- Enhanced client trust, communicating effectively with insurance adjusters and keeping them informed about the job''s status.
Medical Intern
Med Now Urgent Care
01.2025 - 08.2025
- Perform patient triage by obtaining vital signs and health histories
- Assisted in performing diagnostic tests and interpreting results effectively.
- Managed electronic health records system to ensure data accuracy and confidentiality through Aprima
- Streamlined patient intake processes, improving overall workflow efficiency.
- Performed X-rays and began learning how to read them
- Prepared examination rooms and ensured necessary medical supplies were available.
Fitness Attendant
Augusta Country Club
08.2023 - 03.2025
- Built supportive relationships with members to promote health and wellness
- Ensured cleanliness and safety of fitness facilities through regular inspections and maintenance.
- Assisted members with equipment usage, promoting safe and effective workouts.
- Conducted fitness assessments to tailor member programs and enhance engagement.
- Trained new staff on operational procedures, improving team efficiency and service quality.
Seasonal Member Shop Cashier
Augusta National Masters Tournament
04.2023 - 04.2025
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer, ensuring adherence to financial procedures.
- Assisted customers with inquiries, providing exceptional service and support.
- Collaborated with team members to streamline checkout processes during peak hours.
Front of House Team Leader
Chick-fil-A
09.2020 - 02.2023
- Supervised front-of-house operations to ensure exceptional customer service and satisfaction.
- Coordinated daily staff schedules to optimize coverage during peak service hours.
- Implemented operational improvements that enhanced workflow and reduced wait times for customers.
- Developed training materials to streamline onboarding process for new employees.
- Engaged with customers to resolve issues promptly, ensuring positive dining experiences.
- Led team meetings to communicate goals, share updates, and foster a collaborative environment.
- Developed strong relationships with guests, creating a loyal customer base through personalized service.
- Trained team members on company policies and procedures to maintain a consistent guest experience.
Operating Room Orderly (PRN)
Doctors Hospital – Main OR
10.2021 - 02.2022
- Prepared operating rooms with sterile supplies and equipment
- Ensured compliance with cleanliness, infection control, and sterilization protocols
- Transported patients safely before and after surgical procedures
- Assisted nursing staff with patient care tasks as assigned
- Observed surgical procedures while maintaining patient privacy and professionalism
Waitress
Burke Perk Bake Shop & Bistro
12.2017 - 05.2020
- Provided exceptional customer service to enhance dining experience.
- Collaborated with kitchen staff to ensure timely food delivery.
- Adapted quickly to menu changes, ensuring accurate order taking.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Bachelor of Science - Kinesiology – Exercise Sport Science
Augusta University
Augusta, GA08.2025
Skills
- CPR certified
- Effective team management
- Patient care management
- Proficient in EMR documentation
- Safety protocol implementation
- Interdisciplinary team collaboration
- Active listening
- Effective conflict resolution
Timeline
Mitigation Technician
Southeast Restoration
08.2025 - Current
Medical Intern
Med Now Urgent Care
01.2025 - 08.2025
Fitness Attendant
Augusta Country Club
08.2023 - 03.2025
Seasonal Member Shop Cashier
Augusta National Masters Tournament
04.2023 - 04.2025
Operating Room Orderly (PRN)
Doctors Hospital – Main OR
10.2021 - 02.2022
Front of House Team Leader
Chick-fil-A
09.2020 - 02.2023
Waitress
Burke Perk Bake Shop & Bistro
12.2017 - 05.2020
Bachelor of Science - Kinesiology – Exercise Sport Science
Augusta University
Leadership & Community Service
Augusta University Baptist Collegiate Ministry, Student Leader
Augusta, GA, September 2019-December 2025
Women’s Discipleship Leader (2019–2022): Mentored students, led group discussions, and organized community activities
Worship Leader (2019–2023): Coordinated teams, planned weekly services, and led rehearsals
President (2023–2024): Led organizational operations, coordinated events, and collaborated with campus organizations and completed 300+ hours of community service and fundraising initiatives
Social Media Director (2024-2025): Created posts and promotions twice per week