Morgan Braun
Neenah
Overview
1
1
year of professional experience
Work History
Associate
Pick N Save
Appleton
10.2023 - 04.2024
- Trained new associates on store operations, policies, and procedures.
- Operated equipment such as scanners and scales correctly during checkout process.
- Performed cash register functions accurately and efficiently.
- Identified opportunities for process improvement and cost savings initiatives.
- Assisted customers with selecting items and answering questions about products.
- Developed and maintained relationships with clients.
- Handled incoming calls from customers regarding orders or other inquiries.
- Built relationships with customers by providing friendly customer service.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Helped customers locate items within the store using the inventory system.
- Processed payments using point-of-sale systems.
- Provided customer service support for inquiries, complaints, and returns.
Summer Intern
Appleton Public Library
Appleton
06.2023 - 08.2023
- Organized promotional events to increase brand awareness among target audiences.
- Assisted with answering telephone calls, managing databases, and drafting correspondence.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Implemented strategies to take advantage of new opportunities.
- Maintained positive working relationship with fellow staff and management.
- Conducted research and compiled backup documentation.
Concessions Cashier
Cinemark Theaters
McAllen
11.2022 - 05.2023
- Prepared food items such as popcorn, nachos, hotdogs according to recipes.
- Provided excellent customer service to all patrons.
- Answered customer inquiries regarding prices and products offered at concessions counter.
- Maintained cleanliness of concession stand area by wiping counters, sweeping floors, and disposing of trash.
- Assisted in taking inventory of supplies at the beginning and end of each shift.
- Operated cash register to record sales transactions, accepted payment, and gave correct change.
- Greeted customers and provided excellent customer service.
- Assisted other team members during peak business hours.
- Demonstrated ability to work well under pressure in a fast-paced environment.
Education
High School Diploma -
Green Bay East High School
Green Bay, WI11-2023
Skills
- Cash handling
- Customer service
- Event planning
- Relationship building
- Team collaboration
- Research skills
- Communication skills
- Time management
- Problem resolution
- Attention to detail
- Adaptability
Timeline
Associate
Pick N Save
10.2023 - 04.2024
Summer Intern
Appleton Public Library
06.2023 - 08.2023
Concessions Cashier
Cinemark Theaters
11.2022 - 05.2023
High School Diploma -
Green Bay East High School
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