Morgan Bray

Ruther Glen,VA

Summary

Dynamic Warehouse/Tech Supervisor at National Seating & Mobility with a proven track record in enhancing efficiency and reducing shipment errors. Expert in inventory management and committed to safety, fostering teamwork and collaboration. Recognized for meticulous attention to detail and exceptional customer service, driving operational success and client satisfaction.

Overview

years of professional experience

Work History

Warehouse /Tech Supervisor

National Seating & Mobility

Richmond, VA

08.2021 - Current

Adhered to safety guidelines consistently, reducing workplace accidents significantly.
Maintained a clean and organized workspace, facilitating easy access to equipment and materials.
Collaborated with team members to achieve daily targets and maintain a high level of productivity.
Supported efficient loading and unloading of trucks, ensuring timely delivery of products to customers.
Pulled and packed shipments to prepare for UPS, FedEx and freight pickup.
Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
Assisted in the training of new employees, sharing expertise on best practices and safety procedures.
Recorded and reported shortages and damages and inspected product condition to verify accuracy of received inventory.
Prepared bills of lading, work orders and shipping orders to appropriately route materials.
Reduced shipment errors through meticulous attention to detail and accurate data entry.
Conducted regular audits of inventory levels, identifying discrepancies and taking corrective action promptly.
Utilized computerized systems effectively for tracking inventory movement and updating stock records in realtime.
Improved warehouse efficiency by implementing an effective inventory management system.
Used forklifts and pallet jacks to relocate products.
Loaded, unloaded, and moved material to and from storage and production areas.
Checked packages and merchandise for damage and notified vendors.
Verified orders by comparing names and quantity of items packaged with shipping documents.

Warehouse/Service Manager

Trustcare Home Medical

Glen Allen, VA

12.2013 - 08.2021

Resolved customer complaints in professional and timely manner.
Met with customers to discuss service needs and offer available solutions.
Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
Hired, trained and supervised team of service staff members to meet business goals.
Met with customers to discuss service needs and develop effective and practical solutions.
Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
Coordinated with other departments to maintain streamlined and productive workflow.
Monitored service staff performance and provided feedback for improvement.
Implemented inventory management systems to reduce costs and increase efficiency in the service department.
Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.

Linesmen

Lines Unlimited

Asheville, NC

08.2008 - 12.2013

Strengthened communication within team through effective coordination with supervisors, dispatchers, and fellow linemen during daily operations.
Minimized environmental impact during operations through careful planning and execution of vegetation management techniques near power lines.
Contributed to cost savings by recommending upgrades or replacements that minimized energy loss.
Maintained compliance with safety regulations, attending regular training sessions and applying updated knowledge on the job.

Education

Lee Davis High School

Mechanicsville, VA

06.2006

Skills

Shipping and receiving
Loading and unloading
Heavy lifting
Packaging and labeling
Order picking
Warehouse safety
Pallet jack handling
Forklift operation
Warehouse organization
Inventory tracking
Time management
Inventory counts

Microsoft office
Inventory monitoring and management
Warehouse management
Route management
Vendor relationship management
Teamwork
Teamwork and collaboration
Customer service
Attention to detail
Multitasking
Reliability
Organizational skills

Timeline