Morgan Briggs
Deville,LA
Summary
Flexible hard worker ready to learn and contribute to team success. Outgoing student pursuing flexible part-time or full-time employment with weekend and evening shift options. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Energetic Helper comfortable thriving independently or as part of large team. Skilled in interpreting and reading blueprints and cleaning debris, trash and hazardous materials from sites. Hardworking employee dedicated to quickly completing all tasks and projects. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Forman
Brown And Root Industries
Baton Rouge, LA
12.2023 - 02.2024
- Provided assistance to customers with inquiries, requests and complaints.
- Maintained cleanliness of work area, including sweeping, mopping and dusting surfaces.
- Performed a variety of tasks such as lifting heavy objects, carrying supplies and cleaning up debris.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Followed all safety procedures when handling hazardous materials in the laboratory setting.
- Completed variety of physical labor tasks.
- Worked productively as lead or helping team member to drive customer satisfaction.
Helper
Brown & Root Industrial Services
Baton Rouge, LA
07.2023 - 08.2023
- Maintained organization, cleanliness and safety in work areas.
- Moved and held materials for senior professionals to complete work.
- Loaded and unloaded building materials and tools to distribute to appropriate locations.
- Organized supplies for use based on expected customer needs.
- Used strong verbal and written communication skills to convey messages to others.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
- Cleaned or prepared construction sites to eliminate possible hazards.
- Loaded and unloaded items from machines and conveyors.
- Read plans and specifications to determine work activities.
- Organized and cleaned work area and tools.
- Read plans, instructions or specifications to determine work activities.
- Demonstrated best safety practices working at heights and lifting various objects.
Laborer
Brown & Root Industrial Services
Baton Rouge, LA
01.2023 - 04.2023
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Understood and followed oral and written directions.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Operated and maintained a variety of equipment including hand and power tools.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Laborer
Turner Industries Group L.L.C. Personnel Office
Baton Rouge, LA
10.2022 - 01.2023
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Understood and followed oral and written directions.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Operated and maintained a variety of equipment including hand and power tools.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Laborer
Turner Industries Group L.L.C. Personnel Office
Baton Rouge, LA
10.2021 - 01.2022
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Understood and followed oral and written directions.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Operated and maintained a variety of equipment including hand and power tools.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
- Read plans, instructions or specifications to determine work activities.
Front Desk Receptionist
Holiday Day Inn Express
Pineville, LA
01.2021 - 10.2021
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Greeted visitors to provide information and direct to appropriate personnel.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Explained policies and procedures to visitors.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Signed for packages, recorded deliveries and distributed to personnel.
- Responded to inquiries and room requests made online, by phone and via email.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Scheduled appointments and maintained and updated appointment calendars.
- Greeted customers, answered general questions and directed to appropriate locations.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Cashier Manager
Who Dat Crawfish
Pollock, LA
09.2020 - 01.2021
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
- Built and maintained working relationships with peers and upper management.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Increased likelihood of repeat business by building friendly relationships with customers.
- Reconciled registers to prepare daily bank deposits.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
Mental Health Technician
Longleaf Hospital
Alexandria, LA
08.2020 - 09.2020
- Provided excellent service to patients through personable communication.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Tracked client movement on and off unit by documenting times and destinations.
- Documented patient interactions in compliance with HIPAA requirements.
- Used thermometers or blood pressure gauges to take and record measures of patients' physical condition.
- Verified patient health history and contact information for chart accuracy.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Developed basic strategies to promote patient safety, wellness and independence.
- Recorded patients' health metrics using thermometers or blood pressure gauges.
Manager
Kingstop Chevron
Pineville, LA
01.2019 - 08.2020
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
- Created training modules and documentation to train staff.
Laborer
Turner Industries Group L.L.C. Personnel Office
Baton Rouge, LA
07.2018 - 01.2019
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Understood and followed oral and written directions.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Operated and maintained a variety of equipment including hand and power tools.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
Cashier
Kingstop Chevron
Pineville , LA
06.2017 - 07.2018
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Processed refunds for worn, damaged and broken merchandise.
- Verified customer age requirement for alcohol or tobacco purchases.
Education
Buckeye High School
Deville, LA05.2018
Skills
- Loading and Unloading
- Hand and Power Tools
- Machine Calibration
- Adaptability and Dependability
- Work Site Preparation
- Materials Handling
- Customer Service
- Safety Procedures
- Decision-Making
- Relationship Building
- Excellent Communication
- Flexible Schedule
- Following Directions
- Teamwork and Collaboration
- Stress Tolerance
- Heavy Lifting
- Basic Math
- OSHA Compliance
- Construction Management
- Crew Leadership
Timeline
Forman
Brown And Root Industries
12.2023 - 02.2024
Helper
Brown & Root Industrial Services
07.2023 - 08.2023
Laborer
Brown & Root Industrial Services
01.2023 - 04.2023
Laborer
Turner Industries Group L.L.C. Personnel Office
10.2022 - 01.2023
Laborer
Turner Industries Group L.L.C. Personnel Office
10.2021 - 01.2022
Front Desk Receptionist
Holiday Day Inn Express
01.2021 - 10.2021
Cashier Manager
Who Dat Crawfish
09.2020 - 01.2021
Mental Health Technician
Longleaf Hospital
08.2020 - 09.2020
Manager
Kingstop Chevron
01.2019 - 08.2020
Laborer
Turner Industries Group L.L.C. Personnel Office
07.2018 - 01.2019
Cashier
Kingstop Chevron
06.2017 - 07.2018
Buckeye High School