Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Brizendine

Fort Mill,SC

Summary

Motivated and friendly individual with strong organizational and communication skills, eager to begin a career in dental office administration. Known for professionalism, reliability, and a strong work ethic. Quick to learn new systems and committed to providing excellent customer service. Dedicated to creating a welcoming environment for patients and supporting smooth front desk operations in a dental setting.

Overview

3
3
years of professional experience

Work History

Assistant Community Manager

Radiant Partners
01.2024 - Current
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Maintained accurate lease documentation and files, ensuring compliance with regulations and minimizing discrepancies.
  • Provided exceptional customer service.
  • Fostered a welcoming environment, enhancing resident satisfaction and community engagement through proactive communication.
  • Coordinated with team to ensure timely resolution of resident issues, enhancing overall service quality and satisfaction.
  • Checked insurance policies to ensure it meets requirements.
  • Processed payments
  • Contacted residents with delinquent balances.
  • Answered the phone regarding services, scheduling, and inquiries in a courteous and professional manner.

Leasing Consultant

First Communities
05.2023 - 01.2024
  • Greeted clients, showed apartments, and prepared leases.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Collected and maintained documentation and records.
  • Coordinated and scheduled appointments.
  • Handles incoming calls with proper phone etiquette regarding pricing, payments, appointments, etc.

Customer Operations Specialist

ServiceMac LLC
10.2022 - 05.2023
  • Answering inbound calls and making outbound calls to customers regarding their insurance, taxes, mortgage, and delinquency.
  • Collected and processed payments.
  • Participated in team meetings to discuss strategies for improving operational efficiency and effectiveness.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Maintained detailed records of customer communications in electronic systems to ensure continuity of care.

Education

Enrolled in Dental Assisting School

High School Diploma -

Nation Ford High School
Fort Mill, SC
05-2019

Skills

  • Time Management
  • Organized
  • Customer Service
  • Multitasking
  • Managing Documents
  • Excellent Communication
  • Teamwork
  • Professional Phone Etiquette
  • Conflict Resolution
  • Meticulous and detail-oriented
  • Strong interpersonal skills
  • Payment processing

Timeline

Assistant Community Manager

Radiant Partners
01.2024 - Current

Leasing Consultant

First Communities
05.2023 - 01.2024

Customer Operations Specialist

ServiceMac LLC
10.2022 - 05.2023

Enrolled in Dental Assisting School

High School Diploma -

Nation Ford High School

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