Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Morgan Brown

McDermott

Summary

Dynamic RMDC Specialist at Value Added Solutions with strong communication skills and a commitment to continuous learning. Achieved a Three Star Safety Leader award, showcasing leadership and accountability. Proficient in data analysis and Microsoft Office Suite, enhancing cross-department collaboration and supporting organizational needs effectively.

Overview

10
10
years of professional experience
1
1
Certification

Work History

RMDC Specialist

Value Added Solutions
08.2023 - Current
  • Trained across several areas of the Records Management Document Control department, including electronic records, records processing, file plans, records inventory, procedures, and training.
  • Partnered directly with several different department areas gaining hands on experience and cross-department knowledge and better support of organizational needs.
  • Demonstrated initiative and curiosity by learning procedures, records, and file plans across departments, strengthening collaboration and adaptability.
  • Achieved a Three Star Safety Leader award through a rigorous, in-depth process that emphasized leadership, accountability, and commitment to workplace safety.
  • Obtained a Q clearance.

Medical Office Assistant

Southern Ohio Medical Center
06.2020 - 08.2023
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Assisted with training new hires, ensuring proper understanding of policies, procedures, and safety expectations.

Assistant Store Manager

Maurices
03.2018 - 04.2020
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Assistant Manager

Francesca's Boutique
08.2017 - 03.2018
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Jewelry Sales Associate

Signet Jewelers
05.2017 - 09.2017
  • Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
  • Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
  • Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.

Sales Associate

Marshalls
09.2016 - 07.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Personal Stylist

White House Black Market
09.2015 - 09.2016
  • Developed strong rapport with clients through attentive listening and effective communication, leading to long-term relationships and repeat business.
  • Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.
  • Consulted with clients to determine style preferences and provide appropriate recommendations for new image.
  • Elevated clients'' professional image by selecting workplace-appropriate attire that highlighted their unique strengths and personality traits.

Education

Bachelor of Science - Marketing

Marshall Univeristy
Huntington, WV
05-2020

High School Diploma -

Portsmouth High School
Portsmouth, Ohio
05-2015

Skills

  • Strong Communication Skills
  • Experience in Microsoft Office Suite (Excel, Word, Outlook, Powerpoint)
  • Data Analysis and Reporting
  • Continuous Learning and Development
  • Strong Written and Verbal Communication

Certification

  • Three Star Safety Leader
  • Q Clearance
  • OSHA 10- Hour (In progress, expected September 2025)


Timeline

RMDC Specialist

Value Added Solutions
08.2023 - Current

Medical Office Assistant

Southern Ohio Medical Center
06.2020 - 08.2023

Assistant Store Manager

Maurices
03.2018 - 04.2020

Assistant Manager

Francesca's Boutique
08.2017 - 03.2018

Jewelry Sales Associate

Signet Jewelers
05.2017 - 09.2017

Sales Associate

Marshalls
09.2016 - 07.2017

Personal Stylist

White House Black Market
09.2015 - 09.2016

Bachelor of Science - Marketing

Marshall Univeristy

High School Diploma -

Portsmouth High School

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