Morgan Bryant
Nashville,TN
Summary
Goal-oriented manager with distinguished experience with proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
10
10
years of professional experience
Work History
Market Manager
Staff Zone
07.2022 - Current
- Increased market share by identifying and targeting new customer segments through comprehensive market research.
- Analyzed sales data to identify trends and opportunities, driving continuous improvement in product offerings and pricing strategies.
- Led, supervised, guided and trained departmental staff and provided general oversight of employment, payroll and record keeping functions.
- Managed vendor relationships, ensuring timely delivery of services while maintaining cost effectiveness.
- Managed fleet transportation dispatching for market location
- Developed key partnerships for better business opportunities, resulting in an expanded client base.
Store Leader
KROGER
02.2020 - 07.2022
- Lead store teams in the planning, implementation and execution of merchandising and operation initiatives.
- Implemented targeted marketing strategies to drive store traffic and grow sales revenue.
- Led team of store managers to exceed sales goals and maintain high levels of performance.
- Managed P&L statements, analyzing financial data to identify areas for improvement or potential risks.
- Developed talent pipeline through recruitment efforts, identifying top performers for promotion within the company.
- Consistently achieved target KPIs across all stores under my supervision through diligent monitoring and proactive action plans.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
District Associate and Customer Experience Coordinator
KROGER
10.2019 - 02.2020
- Identify and monitor training needs, ensuring new hires are trained and qualified to perform their duties.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
- Assisted in recruiting top talent for various positions within the company, contributing to a high-performing workforce capable of meeting business goals effectively.
- Worked varied hours to meet seasonal and business needs.
District Front End Coordinator
KROGER
11.2018 - 10.2019
- Assist stores in the achievement of providing a favorable customer shopping experience, which enhances the reputation for service.
- Managed inventory levels effectively to prevent stock-outs and ensure adequate product availability.
- Implemented new policies and procedures for improved front-end operations, resulting in better customer experiences.
- Collaborated with other departments to create store-wide initiatives that boosted sales performance and customer satisfaction levels.
- Conducted routine evaluations of employee performance against established goals, offering constructive feedback that drove improvements over time.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
Assistant Manager
KROGER
05.2017 - 11.2018
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Associate Resource Manager
KROGER
05.2014 - 05.2017
- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Increased overall company performance by identifying key areas for improvement in employee relations strategies.
- Developed comprehensive resource management strategies, resulting in improved efficiency and reduced waste.
- Facilitated training sessions on resource management principles, empowering team members to make informed decisions.
- Fostered a culture of accountability among team members by setting clear expectations around individual responsibilities related to resource stewardship.
Education
Associate of Science - Sociology
NASHVILLE STATE COMMUNITY COLLEGE
Nashville, TNSkills
- CRM Tracking
- Supply Chain Coordination
- Pricing Strategy
- Customer Segmentation
- Key Account Management
- Sales Operations
- New Business Development
- Account Management
- Sales Targeting
- Client Base Retention
- Budget Management
Timeline
Market Manager
Staff Zone
07.2022 - Current
Store Leader
KROGER
02.2020 - 07.2022
District Associate and Customer Experience Coordinator
KROGER
10.2019 - 02.2020
District Front End Coordinator
KROGER
11.2018 - 10.2019
Assistant Manager
KROGER
05.2017 - 11.2018
Associate Resource Manager
KROGER
05.2014 - 05.2017
Associate of Science - Sociology
NASHVILLE STATE COMMUNITY COLLEGE
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