Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Bryant

Amarillo,TX

Summary

A dedicated and self reliant professional with a proven track record in customer service. Known for being driven and goal-oriented, I thrive in collaborative environments and have a deep passion for helping others achieve their best.

Overview

2
2
years of professional experience

Work History

Property Manager

Blaze Real Estate
Amarillo, USA
08.2023 - Current
  • Manage and oversaw daily operations of residential and commercial properties, ensuring efficient and smooth functioning of all aspects of property management
  • Developed and maintained positive relationships with tenants, addressing concerns and inquiries promptly, contributing to a high tenant satisfaction
  • Negotiated and enforced lease agreements, addressing legal and financial considerations, and ensuring compliance with property regulations and policies
  • Handled tenant disputes and conflicts professionally and effectively, maintaining positive relationships and minimizing legal complications
  • Successfully navigated and resolved legal challenges, such as evictions and property-related disputes, minimizing financial and reputational risks
  • Processed insurance claims and ensured accurate documentation for timely reimbursement
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and explaining coverage details
  • Maintained accurate records of policy changes, endorsements, cancellations, or renewals
  • Reviewed policy applications and assessed risk factors to determine coverage eligibility
  • Represented property owner in court for all evection proceedings

Operation Processor

AIG (American International Group)
  • Processed insurance claims and ensured accurate documentation for timely reimbursement
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and explaining coverage details
  • Maintained accurate records of policy changes, endorsements, cancellations, or renewals
  • Reviewed policy applications and assessed risk factors to determine coverage eligibility

Manager

Grasshoppers Bounce House
  • Led a team, providing guidance and support to ensure efficient operations
  • Managed daily operations, including scheduling, inventory management, and customer service
  • Maintained high standards of quality control to ensure customer satisfaction
  • Resolved customer complaints or issues promptly while maintaining a positive brand image
  • Managed multiple projects simultaneously within established timelines

Credit and Collections Agent

Xcel Energy
  • Handled inbound and outbound customer calls, providing excellent service and resolving issues in a timely manner
  • Maintained a high level of professionalism and empathy while addressing customer concerns and complaints
  • Managed escalated calls from dissatisfied customers, successfully de-escalating situations and finding satisfactory solutions
  • Developed strong product knowledge across multiple lines of business to effectively address customer inquiries or concerns

Childcare Provider

Trinity Lutheran Childcare
  • Created a safe and nurturing environment for children, ensuring their well-being at all times
  • Planned and implemented age-appropriate activities to promote physical, social, and cognitive development
  • Established positive relationships with parents/guardians through effective communication and regular updates on child's progress
  • Maintained cleanliness and organization of play areas, toys, and equipment
  • Followed established routines for meals, naps, and bedtime to ensure consistency in the child's daily schedule

Education

High school diploma -

Tascosa High School
01.2016

Skills

  • Masterful time management skills
  • Exceptional problem-solving abilities
  • Strong communication skills
  • Proficient in data entry
  • Tenant and eviction laws
  • Financial budgeting and reporting
  • Marketing and advertising

Timeline

Property Manager

Blaze Real Estate
08.2023 - Current

Operation Processor

AIG (American International Group)

Manager

Grasshoppers Bounce House

Credit and Collections Agent

Xcel Energy

Childcare Provider

Trinity Lutheran Childcare

High school diploma -

Tascosa High School

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