- Road Trips
- Outdoor Recreation
- Gardening
- Running
- Kayaking
- Yoga
Morgan Burch
CEDAR RAPIDS,IA
Summary
Developed skills in high-responsibility environment, focusing on safety and quick response. Strong ability to assess situations rapidly and implement effective solutions. Seeking to transition into new field, leveraging ability to maintain calm under pressure and ensure safety. Eager team member always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lifeguard
City of Cedar Rapids
04.2021 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Upheld hygiene standards in pool and surrounding area.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
Barista
Roasters Coffee House
03.2022 - 12.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Front of House Staff Member
Chick-Fil-A
06.2020 - 10.2020
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Helped guests at tables when in need of assistance.
Education
Bachelor of Science - Biology
Mount Mercy University
1330 Elmhurst Dr NE, Cedar Rapids, IA 5240205-2028
High School Diploma -
Prairie High School
401 76th Ave SW, Cedar Rapids, IA 5240405-2024
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- CPR and AED training
- Certified Nursing Aide
- Cleanliness
- Memory retention
- Professional appearance
- Decision-making
Certification
- Lifeguarding Certification - American Red Cross.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- CPR/AED Certification
Interests
Timeline
Barista
Roasters Coffee House
03.2022 - 12.2023
Lifeguard
City of Cedar Rapids
04.2021 - 08.2024
Front of House Staff Member
Chick-Fil-A
06.2020 - 10.2020
Bachelor of Science - Biology
Mount Mercy University
High School Diploma -
Prairie High School
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