Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
Retention Specialist
New York Life Insurance Co
Cleveland, OH
10.2022 - Current
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Developed strong customer relationships to encourage repeat business.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Re-established customer's faith in company by providing best retention offers available.
Customer Service Representative
New York Life Insurance Co
Tampa, FL
10.2021 - 10.2022
Assisted customers in making payments on accounts and setting up payment plans.
Reviewed customer account information to determine current issues and potential solutions.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Financial Services Professional at New York Life Securities/ New York Life InsuranceFinancial Services Professional at New York Life Securities/ New York Life Insurance