Morgan Carter
Haslet,TX
Summary
Determined individual with in-depth knowledge of property management, database management, and administrative tasks. Efficient and organized achiever equipped with strong interpersonal, leadership, and customer service skills.
Overview
12
12
years of professional experience
Work History
Commercial Property Administrator
Cawley Partners
04.2023 - 03.2024
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Oversaw budget development and expense tracking for multiple properties, ensuring profitability targets were met or exceeded
- Expedited invoice processing by accurately assigning appropriate codes for efficient tracking and reporting purposes and to ensure timely payment of vendors
- Negotiated and created contracts with vendors, securing the best possible pricing for property services and supplies
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
- Generated financial monthly statements and streamlined rent collection process for improved cash flow and reduced delinquencies
- Increased tenant satisfaction by coordinating with janitorial and engineering staff on maintenance and upkeep
- Managed lease agreements, ensuring timely renewals and accurate documentation
- Coordinated move-ins and move-outs to ensure smooth transitions for both new and departing tenants.
Assistant Property Manager
Preferred Apartment Communities
07.2022 - 02.2023
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
- Followed up on delinquent tenants and coordinated collection procedures
- Completed final move-out walk-throughs with tenants to identify required repairs
- Trained and motivated leasing staff during bi-monthly trainings
- Processed final account statements following move out and security deposit refunds if applicable
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants
- Administered operations to handle needs of tenants across 231 property units
- Distributed and followed up on tenant renewal notices
- Used Entrata to keep record of financial transactions and rental applications.
Assistant Property Manager
Catalyst Multifamily Management
04.2021 - 07.2022
- Developed and executed plan to achieve and maintain 95% or better rate of occupancy
- Administered operations to handle needs of 192 property units
- Compiled maintenance and repair requests and reached out to local contractors for bid proposals
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
- Followed up on delinquent tenants and coordinated collection procedures
- Completed final move-out walk-throughs with tenants to identify required repairs
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs
- Utilized Yardi to keep record of financial transactions and rental applications.
Leasing Agent & Assistant Property Manager
Oxford Enterprises Management
05.2018 - 03.2021
- Maintained 95% or better rate of occupancy
- Administered operations to handle 396 property units
- Toured property with prospective tenants and provided wealth of information in regards to its key features
- Boosted and maintained occupancy by leveraging market knowledge and successful promotional strategies
- Distributed and followed up on tenant renewal notices
- Performed background, reference and credit checks as part of screening process of prospective tenants using RealID
- Utilized ResMan to keep record of financial transactions and rental applications
- Conducted lease agreements using Blue Moon and other community policies/documents using Docusign
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants
- Collected rental payments from residents and kept meticulous records of delinquent accounts
- Followed up on delinquent tenants and coordinated collection procedures
- Handled tenant conflicts and complaints promptly and appropriately
- Administered operations to handle needs of more than 500 tenants across 396 property units.
Tanning Consultant and Assistant Manager
Planet Tan
08.2016 - 05.2018
- Educated clients on health and safety of tanning facility and procedures
- Implemented and coached up-selling strategies such as recommending accessories and informing clients on promotions and complementary purchases to boost revenue and increase customer satisfaction ratings
- Utilized SunLync to record daily check ins and purchases
- Maintained records related to sales and inventory availability using company inventory management software
- Engaged with customers to effectively build rapport and lasting relationships.
Bartender
Trophy Ranch
02.2016 - 01.2018
- Completed regular bar inventories and daily requisition sheets and increased sales and profits
- Developed new signature cocktails to support bar marketing brand and increase profits
- Consulted with managers to organize special events and promotions
- Improved and applied social media marketing strategies to increase patronage
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Party Host and Assistant Manager
Mountasia Family Fun Center
03.2012 - 01.2014
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Managed inventory control and back stock
- Developed and managed employee schedules, balancing individual requests and requirements with business needs
- Prepared and served meals, beverages and desserts to party guests.
Education
High School Diploma -
Winfree Academy
North Richland Hills, TX05.2014
Skills
- Database management
- Relationship building and retention
- Telephone and email etiquette
- Strong communication and interpersonal skills
- Able to grasp new concepts quickly and efficiently
- Time Management
- Financial Management
- 70 WPM
- AR/AP
- Budget Preparation
- Data Entry
Timeline
Commercial Property Administrator
Cawley Partners
04.2023 - 03.2024
Assistant Property Manager
Preferred Apartment Communities
07.2022 - 02.2023
Assistant Property Manager
Catalyst Multifamily Management
04.2021 - 07.2022
Leasing Agent & Assistant Property Manager
Oxford Enterprises Management
05.2018 - 03.2021
Tanning Consultant and Assistant Manager
Planet Tan
08.2016 - 05.2018
Bartender
Trophy Ranch
02.2016 - 01.2018
Party Host and Assistant Manager
Mountasia Family Fun Center
03.2012 - 01.2014
High School Diploma -
Winfree Academy
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