Morgan Chapman
Oceanside,CA
Summary
Proven Operations Manager with a robust background at FedEx Ground, specializing in warehouse and logistics management and team leadership. Excelled in optimizing processes for efficiency, enhancing workplace safety, and driving team performance. Demonstrated expertise in incident management and staff training, significantly improving operational compliance and efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Manager
Fedex Ground
Oceanside, CA
11.2021 - Current
- Lead and oversee daily warehouse operations to ensure smooth and efficient package handling.
- Manage a team of package handlers, providing training, coaching, and performance evaluations.
- Maintain strict adherence to safety protocols, reducing workplace incidents, and improving compliance.
- Coordinate and optimize load and unload bay operations to increase efficiency.
- Monitor timekeeping and attendance records for warehouse personnel.
- Enforced federal, state, local and company rules for safety and operations.
Package Handler
FedEx Ground
Oceanside, CA
10.2019 - 11.2021
- Loaded and unloaded trailers and delivery vans, ensuring the timely movement of packages.
- Maintained automated package sorters, and resolved operational jams.
- Repackaged damaged shipments to maintain package integrity.
- Labeled parcels accurately according to company guidelines.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Examined and inspected containers, materials, and products to meet packing specifications.
- Assisted in training new employees on package handling processes.
Warehouse Assistant
Coast Catering by Barry Layne
Escondido, CA
05.2017 - 02.2020
- Managed inventory, restocking, and ordering for in-house and event supplies.
- Supervised handling and organization of décor items, and rental equipment.
- Assisted in setting up and breaking down event spaces, including drapery, and lighting installations.
- Ensured seamless logistics and supply chain coordination for events.
- Organized warehouse racks to ensure efficient storage of goods.
- Assembled cartons, crates, and containers to prepare for shipping.
Education
Mission Hills High School
San Marcos, CA06-2016
Skills
- Incident management
- Performance reporting
- Warehouse and Logistics Management
- Team leadership and staff training
- Process Optimization and Efficiency
- Inventory Control and Supply Chain Operations
- Workplace Safety and Compliance
- Timekeeping and Performance Monitoring
- Equipment handling and maintenance
Certification
- PIT Cert
- Plak Cert
- CPR Cert
Timeline
Operations Manager
Fedex Ground
11.2021 - Current
Package Handler
FedEx Ground
10.2019 - 11.2021
Warehouse Assistant
Coast Catering by Barry Layne
05.2017 - 02.2020
Mission Hills High School
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