Summary
Overview
Work History
Education
Skills
Websites
Timeline
Receptionist

Morgan Clift

Galveston,TX

Summary

Dynamic Assistant Property Manager with a proven track record at Seasons Beachfront Apartments, enhancing tenant satisfaction and maintaining high occupancy rates through effective lease renewal programs. Skilled in digital marketing and tenant issue resolution, I excel in relationship building and multi-family property management, demonstrating strong communication skills and a knack for administrative support.

Overview

4
4
years of professional experience

Work History

Assistant Property Manager

Seasons Beachfront Apartments
09.2023 - Current
  • Created/ built the property website and sister property websites as well as keep up with weekly marketing and social media posts.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in maintenance request, and other support services.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.

Leasing Agent

Pirates Landing Apartments
05.2023 - 09.2023
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Recruited new residents through website advertising and marketing.
  • Conducted thorough market research to ensure competitive pricing strategies that attracted potential renters.

Team Member

Chick-fil-A
01.2022 - 05.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Cashier

HEB Grocery Store
09.2020 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

High School Diploma -

Clear Falls High School
League City, TX
05.2021

Skills

  • Administrative Support
  • Strong Communication Skills
  • Telephone and email etiquette
  • Property tours and inspections
  • Tenant issue resolution
  • Leasing and sales
  • Relationship Building
  • Vacancy Marketing
  • Fair Housing Regulations
  • Showing and leasing of units
  • Activity Planning
  • Digital Marketing
  • Multi-family property management

Timeline

Assistant Property Manager

Seasons Beachfront Apartments
09.2023 - Current

Leasing Agent

Pirates Landing Apartments
05.2023 - 09.2023

Team Member

Chick-fil-A
01.2022 - 05.2022

Cashier

HEB Grocery Store
09.2020 - 10.2021

High School Diploma -

Clear Falls High School

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Morgan Clift