Morgan Cox
South Glens Falls,NY
Summary
Compassionate Registered Nurse Case Manager with extensive experience at High Peaks Hospice & Palliative Care. Expert in developing individualized care plans and providing emotional support, ensuring quality end-of-life care. Skilled in interdisciplinary collaboration and clinical documentation, advocating for patients' rights while enhancing family education and pain management strategies.
Overview
20
20
years of professional experience
Work History
Registered Nurse Case Manager, Hospice
High Peaks Hospice & Palliative Care
05.2024 - Current
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
- Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Communicated with patients, ensuring that medical information was kept private.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Documented patient progress and interactions in electronic health records accurately.
- Advocated for patients' rights and preferences within the healthcare system.
LPN Office Nurse
Adirondack Urology
08.2023 - 05.2024
- Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
- Assessed patient health status based upon presented symptoms and directed patient to appropriate level of care or acceptable alternative venue.
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Reinforced health education, counseling and advice to patients and families and assessed patient educational needs, prioritized patient learning needs, identified barriers to learning and used educational tools to encourage non-adherent patients.
Lead LPN
Saratoga General Surgical Services
Saratoga Springs, New York
12.2019 - 01.2023
- Clinical Duties: Rooming patients, vital signs, set up & assisting with surgical procedures, preparing sterile fields, preparing specimens for transport to lab, pre-operative & post-operative care, suture removal, wound care, triaging patient phone calls, contacting patients with test results, cleaning and sterilization of instruments
- Clerical Duties: Inventory control, ordering supplies, preparing orders for provider completion, submission of prescription to pharmacies, completion of disability/FMLA paperwork & out of work forms, answering phones, scheduling appointments
- Experience in Medent software
- Coordinated patient schedules for surgical procedures and follow-up visits.
Substitute School Nurse
South Glens Falls Central School District
01.2018 - 06.2020
- Clinical Duties: performed vital signs on students, administration of medication, first aid
- Clerical Duties: Obtaining student vaccination records and yearly physicals, communication with parents and CPS
- Experienced in Neric software
LPN
Hudson Headwaters Health Network
01.2012 - 01.2019
- Clinical Duties: Rooming patients, vital signs, vaccine administration, wound care, performing CLIA waived testing, suture removal, EKGs, ear lavage, assisting with women’s healthcare procedures, monitor quality control for refrigeration of vaccines, cleaning and sterilization of instruments
- Clerical Duties: Submission of prescriptions to pharmacies, triage patient phone calls, contacting patients with test results, completion of disability/FMLA paperwork
- Proficient in Athena EMR software
LPN
Glens Falls Hospital
01.2008 - 01.2012
- Clinical Duties: Obtained vital signs, tracheostomy care, ostomy care, wound care, administration of medications and intravenous fluids, end of life care, postmortem care, assisting patients with ADL’s, urine catheter placement, IV placement, EKG
- Clerical Duties: Data collection of patient history upon admission, served as liaison between patient, family and physician
- Proficient in Cerner and Powerchart
Nurses Aide
Glens Falls Hospital
01.2006 - 01.2008
- Clinical Duties: Provided direct patient care to critically ill and end of life patients, obtained vital signs, point of care glucose testing, entered clinical information into patient charts.
Education
Associate Degree In Nursing - Nursing Administration
SUNY Adirondack
Queensbury, NY05.2024
Licensed Practical Nursing -
WSWHE BOCES
Hudson Falls, NY01.2008
Skills
- Family Support
- Clinical Documentation
- Compassionate communication
- Quality Improvement
- Interdisciplinary Collaboration
- Pain assessment
- EMR Updating
- Hospice Care
- Family Education
- Clinical assessment
- Psychosocial assessment
- Emotional Support
- Patient Evaluation
- Compassionate Care
- Pain Control
- Patient Care Plans
- Medication Administration
- Physician communication
- End of life care
- Care plan development
References
- Patricia Stevenson RPA-c, Hudson Headwaters Health Network, (315) 534-7648
- Janet Petschauer, Saratoga General Surgical Services, (518) 260-4055
- Renee Bellinger, RNCM, High Peaks Hospice and Palliative Care (518)705-7379
Timeline
Registered Nurse Case Manager, Hospice
High Peaks Hospice & Palliative Care
05.2024 - Current
LPN Office Nurse
Adirondack Urology
08.2023 - 05.2024
Lead LPN
Saratoga General Surgical Services
12.2019 - 01.2023
Substitute School Nurse
South Glens Falls Central School District
01.2018 - 06.2020
LPN
Hudson Headwaters Health Network
01.2012 - 01.2019
LPN
Glens Falls Hospital
01.2008 - 01.2012
Nurses Aide
Glens Falls Hospital
01.2006 - 01.2008
Associate Degree In Nursing - Nursing Administration
SUNY Adirondack
Licensed Practical Nursing -
WSWHE BOCES