Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Brown

Salem,SD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Client Benefits Specialist

Valiant Living
08.2023 - Current
  • Manage client’s finances
  • Kept records of all payments received and how they were spent and saved
  • Provided benefits information to social service agencies or medical facilities that served the clients
  • Completed written reports accounting for payee's use of funds

Medical Coordinator

Valiant Living
04.2021 - Current
  • Kept records and documentation and prepared appropriate reports
  • Helped patients get medical treatment when needed. Scheduled appointments and all recommended follow ups as needed
  • Entrusted to handle confidential and sensitive situations in professional matter.

Activities Assistant/CNA

Avantara Salem
12.2019 - 04.2021
  • Organized, conducted and lead activities such as group projects, parties, games and discussions
  • Conducted safe exercises and other physical activities with senior residents
  • Assisted in carrying out each individual's program
  • Observed, evaluated and recorded Residents level of participation, reactions, and progress during individual and group activities.

Program Manager

Valiant Living
07.2018 - 01.2020
  • Worked to improve, enrich and respect the lives of individuals with developmental, physical, and mental disabilities
  • Assisted in developing and implementing plans for individuals to achieve greater independence, their daily goals, and community integration
  • Supervised direct care staff in the provision of services to people with disabilities
  • Responsible for ongoing clarification of staff duties and responsibilities, monitoring each staff's performance, staff evaluation, providing necessary guidance and direction to staff.

Direct Support Professional & Job Coach

Lifequest
06.2017 - 07.2018
  • Assisted residents with personal living and daily care activities in their home and community and provided direct supervision to the individuals
  • Guided clients in learning to complete job tasks
  • Helped in the development of motivation and skills
  • Provided coaching in effective job search techniques
  • Kept records and documentation and prepare appropriate reports.

Patient Account Representative

NAVIGANT CYMETRIX
05.2016 - 09.2017
  • Maintained accurate and timely collections of balances to ensure a balanced deposit each day
  • Communicated with patients, insurance companies and other departments to resolve patient accounts
  • Appealed when necessary for underpayment and/or no pre-certificates and authorizations
  • Answered patient questions, inquires and concerns regarding their accounts
  • Trained new employees on all aspects of Patient Account Representative responsibilities.

Education

Associates of Applied Science - Human Services -

Mitchell Technical Institute
Mitchell
05.2016

Skills

  • Self-motivated
  • Organized
  • Patient
  • Empathetic
  • Respectful
  • Efficient
  • Attentive
  • Dependable
  • Flexible and Adaptable
  • Detail Oriented

Timeline

Client Benefits Specialist

Valiant Living
08.2023 - Current

Medical Coordinator

Valiant Living
04.2021 - Current

Activities Assistant/CNA

Avantara Salem
12.2019 - 04.2021

Program Manager

Valiant Living
07.2018 - 01.2020

Direct Support Professional & Job Coach

Lifequest
06.2017 - 07.2018

Patient Account Representative

NAVIGANT CYMETRIX
05.2016 - 09.2017

Associates of Applied Science - Human Services -

Mitchell Technical Institute

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Morgan Brown