Morgan Debiec
Lebanon,PA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
Clerk
Acme Distribution
04.2023 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
Barista
Starbucks
10.2022 - 01.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Server
Walt Disney World Resort
04.2022 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
GED -
Lehigh Valley Charter High School
Bethlehem, PA06.2021
Skills
- Project Management
- Writing
- Coordination
- Microsoft Access
- Calendar Management
- Employee Timesheet Processing
- Microsoft Excel
- Peer Relationships
- Microsoft Word
- Critical Thinking
- System Optimization
- Update Records
- Microsoft Windows
- Microsoft PowerPoint
- Appointment Scheduling Software
- Social Perceptiveness
- Speaking
- Office Supplies and Inventory
- Active Listening
- Time Management
- Verbal and Writing Communication
- Microsoft Outlook
- Cash Handling
- Google Docs
Timeline
Clerk
Acme Distribution
04.2023 - Current
Barista
Starbucks
10.2022 - 01.2023
Server
Walt Disney World Resort
04.2022 - 10.2022
GED -
Lehigh Valley Charter High School
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