MORGAN DELLINGER
Las Vegas,NV
Summary
Experienced Food And Beverage Manager with 10+ years of service industry experience. Efficient and productive in the food service management field, skilled at completing tasks with speed and accuracy. Possess strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving, ensuring smooth operation of food service establishments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Food And Beverage Manager
The Stirling Club
Las Vegas, NV
06.2020 - Current
- Manage and supervise daily operations of the food and beverage department, ensuring efficient and smooth service delivery.
- Responsible for Scheduling 30+ employees weekly and monitoring overtime.
- Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards.
Shift Leader And Server
11.2019 - 05.2020
- Provided comprehensive training to front and back of house workers in food preparation and restaurant procedures, enhancing team performance.
- Executed opening and closing duties to ensure seamless business operations.
- Generated catering orders, recorded special requests, and communicated with kitchen staff to deliver exceptional service and minimize customer complaints.
Pool Server
Terrana Resort
Rancho Palos Verdes
04.2019 - 09.2019
- Exhibited a professional and courteous manner in a fast-paced environment, adhering to Forbes and AAA standards.
- Shared comprehensive knowledge of menu items, such as food, spirits, and wine pairings, while recording specific dietary needs.
- Suggested and increased sales of extra food and beverage choices to enhance average guest check amounts.
Server
Wokcano
Woodland Hills
09.2015 - 10.2017
- Trained new employees on restaurant protocols, values, and operations to optimize their job fulfillment and efficiency.
- Expertly utilized POS terminals to input orders, split bills into multiple transactions, and precisely calculate the final amounts.
- Provided guidance to customers in selecting entrees, desserts, and alternative items for individuals with specific dietary needs.
Education
Bachelor's - Business Management (Business)
California State University- Northridge
Northridge, CA08.2015
Associate of Arts - Accounting
College of The Canyons
Santa Clarita, CA08-2013
High School Diploma -
Los Angeles Baptist High School
North Hills, CA05-2010
Skills
- POS Terminal Operation
- Customer Service
- Recruitment and hiring
- Teamwork and Collaboration
- Guest Services/Concierge
- Microsoft Office
- Scheduling
- Event Management
- Food and Beverage Operations
Certification
- Food Handlers Card
- TAM Card
- Shallow Water Lifeguard Certification
Timeline
Food And Beverage Manager
The Stirling Club
06.2020 - Current
Shift Leader And Server
11.2019 - 05.2020
Pool Server
Terrana Resort
04.2019 - 09.2019
Server
Wokcano
09.2015 - 10.2017
Bachelor's - Business Management (Business)
California State University- Northridge
Associate of Arts - Accounting
College of The Canyons
High School Diploma -
Los Angeles Baptist High School
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