Morgan Dennard
College Station
Summary
Dynamic Aggie online business owner with a proven track record at Imagine That Shop (over 30,000 kits sold to date!) excelling in digital marketing strategy and customer relations. Achieved significant sales growth through innovative e-commerce tactics and exceptional service quality. Skilled in product sourcing and relationship building, consistently enhancing brand visibility and customer satisfaction.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work History
Online Business Owner
Imagine That Shop
09.2020 - Current
- Created and executed e-commerce strategies to boost online sales.
- Supervised inventory operations to improve stock efficiency and lower expenditures.
- Established customer service protocols, improving response times and satisfaction rates.
- Analyzed market trends to identify new product opportunities and target demographics.
- Implemented innovative social media campaigns to enhance brand presence.
- Secured timely delivery of products by collaborating with suppliers on favorable terms.
- Boosted online sales by implementing effective marketing strategies and optimizing website content.
- Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
- Created engaging social media content to increase brand awareness and attract new customers.
- Implemented effective time management practices that allowed timely completion of tasks without compromising work quality.
- Established strong relationships with suppliers for better pricing and product availability, reducing operational costs.
- Monitored industry trends to stay ahead of competitors and capitalize on emerging opportunities.
Business Owner
Brushed Glow
08.2015 - 07.2018
- Engaged with clients to identify needs and recommend effective solutions.
- Elevated customer satisfaction by consistently surpassing expectations in product and service quality.
- Enhanced customer satisfaction with excellent communication skills.
Marketing Manager
Wings N’ More Restaurant and Bar
06.2005 - 02.2007
- Coordinated events and promotions to increase foot traffic.
- Directed financial planning for marketing efforts, achieving efficient resource deployment.
- Evaluated campaign performance metrics, adjusting strategies to optimize results and improve ROI.
- Enhanced brand visibility through strategic management of marketing initiatives.
- Designed and deployed marketing tactics for new product introductions, brand refreshes, and promotional events.
Education
Bachelor Of Science - Business
Texas A&M University
College Station, TX 09.2000 - 08.2004
Skills
- Digital marketing strategy
- Product sourcing
- Online advertising
- Website management
- E-commerce management
- Community building
- Customer service
- Attention to detail
- Relationship building
- Customer relations
- Quality assurance
- Business planning
Websites
Timeline
Online Business Owner
Imagine That Shop
09.2020 - Current
Business Owner
Brushed Glow
08.2015 - 07.2018
Marketing Manager
Wings N’ More Restaurant and Bar
06.2005 - 02.2007
Bachelor Of Science - Business
Texas A&M University
09.2000 - 08.2004