Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Gateway Financial Solutions
10.2024 - Current
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Managed high-volume invoice processing tasks while consistently meeting tight deadlines.
Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.
Operations Manager
Global Tan Inc.
05.2015 - 10.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Developed and implemented strategies to maximize customer satisfaction.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.