Morgan Di Domizio
St. Petersburg,FL
Summary
Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Claims Adjuster, Automobile and Casualty
Pilot Catastrophe Services
St. Petersburg, United States
08.2021 - 04.2022
- Evaluated insurance policies and analyzed damages to determine coverage.
- Substantiated legitimate claims and denied unjustified claims.
- Answered questions posed by insured and attorneys.
- Verified insurance claims and determined fair amount for settlement.
- Maintained claims data in ECS systems.
- Maintained contact with claimants and attorneys to determine treatment status.
- Negotiated total loss settlement agreements to resolve disputes.
- Followed up with insured individuals regarding premium and deductibles payments.
- Handled incoming calls from customers and other stakeholders about total loss processes.
- Prepared prosecution packages and restitution proposals.
Catastrophe Claims Adjuster
Pilot Catastrophe Services
Memphis, TN
03.2021 - 06.2021
- Exercised proper judgment and decision making to analyze and settle over 14 onsite claims per week.
- Investigated and determined coverage onsite of loss and adjusted all elements of property loss claims of moderate-high severity.
- Organized, documented and researched materials dealing with c
Catastrophe Claims Adjuster
Sedgwick Claims Management
Biloxi, MS
12.2020 - 02.2021
- Verified insurance claims and determined fair amount for settlement.
- Negotiated claim settlements and recommended litigation when claims could not be settled.
- Completed virtual property inspections.
Catastrophe Claims Adjuster
Pilot Catastrophe Services
Lafayette, LA
09.2020 - 12.2020
- Examined claims forms and other records to determine insurance coverage.
- Prepared sketch of floor plan and roofline and entered data into Xactimate to develop line-by-line item costs of damages.
- Developed effective techniques to mitigate losses.
- Coordinated and managed field investigations, outside engineers, contractors, and cause and origin experts.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Developed and maintained working relationships with independent adjusters and contractors to assist in prompt claims handling.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Reported to management on customer problems, field conditions, safety issues and policy problems.
Licensed Health Insurance Agent
USHEALTH Group
Tampa, FL
05.2020 - 08.2020
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Scanned, received and sent faxes to insurance claims, co-pay assistance information and patient documentation.
- Finalized sales and collected necessary deposits.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Identified and solicited sales prospects in agency databases.
Education
No Degree - Alternative And Complementary Medicine And Medical Systems
St. Petersburg College
St. Petersburg, FLFL 6-20 -All-Lines Adjuster License - License #W642485
Professional Career Institute
Clearwater, FL09.2020
FL 2-15 -Life, Health And Variable Annuity License - License #W642485
Central Insurance School
Clearwater, FL05.2020
High School Diploma -
Continental Academy
Miami, FL2004
Skills
- Legal Proceedings Knowledge
- Property Adjusting
- Auto Adjusting
- Insurance Policy Coverage Knowledge
- Settlement Negotiation
- Claims Procedures
Certification
- State Farm Auto Certification Training - 07/28/20
- State Farm Policy Certification Training - 10/10/20
- State Farm Estimatics Certification Training - 10/10/20
- California Fair Claims Certification Training - 10/12/20
- Rope and Harness Certification Training - 10/24/20
- Light Wind and Hail Certification Training - 10/27/20
Additional Information
Current License Active:
AL, AR, AZ, FL, KY, LA, MS, MT, NC, NV, OK, SC, WA
Timeline
Claims Adjuster, Automobile and Casualty
Pilot Catastrophe Services
08.2021 - 04.2022
Catastrophe Claims Adjuster
Pilot Catastrophe Services
03.2021 - 06.2021
Catastrophe Claims Adjuster
Sedgwick Claims Management
12.2020 - 02.2021
Catastrophe Claims Adjuster
Pilot Catastrophe Services
09.2020 - 12.2020
Licensed Health Insurance Agent
USHEALTH Group
05.2020 - 08.2020
No Degree - Alternative And Complementary Medicine And Medical Systems
St. Petersburg College
FL 6-20 -All-Lines Adjuster License - License #W642485
Professional Career Institute
FL 2-15 -Life, Health And Variable Annuity License - License #W642485
Central Insurance School
High School Diploma -
Continental Academy
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