Morgan Dilworth
Blythewood,SC
Summary
Reliable Bar and Event Manager with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
3
3
years of professional experience
Work History
Event Manager, Bar Manager
Spring Valley Country Club
2023.02 - Current
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Worked closely with couples to meet wedding goals, maintain deadlines, and resolve complaints or service issues.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Server
Carolina Wings
2022.04 - 2023.03
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Hostess
Travinia Italian Kitchen NorthEast
2021.06 - 2022.07
- Used table management system to serve customers and coordinate movement of guests
- Maintained seating charts to optimize station rotations
- Moved and arranged tables, chairs, and settings to accommodate large groups or guests with special needs
- Cleaned tables and arranged settings to comply with sanitation requirements
- Coordinated waitstaff to balance workload between restaurant sections
- Maintained accurate guest flow to maximize available tables and minimize wait times.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Certification -
South Eastern Esthetics Institute
Columbia, SC09.2022
Diploma -
Blythewood High School
Blythewood, SC06.2021
Skills
- Event Coordination
- Responsible Alcohol Service
- Inventory Management
- Customer Relations
- Outgoing Personality
- Relationship Building
Timeline
Event Manager, Bar Manager
Spring Valley Country Club
2023.02 - Current
Server
Carolina Wings
2022.04 - 2023.03
Hostess
Travinia Italian Kitchen NorthEast
2021.06 - 2022.07
Certification -
South Eastern Esthetics Institute
Diploma -
Blythewood High School
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