Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Dixon

Richmond Hill,United States

Summary

Energetic and goal - oriented Medical Device Sales Associate with almost two years of experience in exceptional record driving, assisting in exceeding targets, and delivering exceptional customer service. Demonstrated success in establishing strong relationships with healthcare professionals resulting in increased sales and customer satisfaction. Proficient in identifying business opportunities, developing strategic plans, and successfully assisting in closing deals. Highly motivated and passionate about promoting innovative medical devices that enhance patient care and improve clinical outcomes. Adept at delivering product training and presentations to diverse audiences.

Overview

17
17
years of professional experience

Work History

Orthopedic Clinical Sales Specialist

Medacta
10.2022 - 08.2024
  • Developed and executed sales strategies to promote and sell medical devices to healthcare professionals resulting in 20% increase in sales revenue.
  • Established strong relationships with medical professionals through consistent communication and personalized product demonstrations.
  • Developed a deep understanding of competitor products and offerings, enabling the creation of unique selling propositions for targeted prospects.
  • Increased sales revenue by strategically targeting and engaging key healthcare providers in the assigned territory.
  • Organized successful clinical workshops for healthcare professionals to enhance their understanding of product applications, leading to greater buy-in from potential clients.
  • Coordinated with clinical support teams to ensure timely product installation, training, and troubleshooting services for new clients, guaranteeing customer satisfaction and loyalty.
  • Identified new business opportunities and generated leads through networking and proactive prospecting.

Licensed Pharmacy Technician

Coastal Compounding Pharmacy
08.2016 - 10.2022
  • Responsible for compassionate customer service in a fast-paced pharmacy
  • Reviewing medication orders, prescriptions, and organizing medications for dispensing; preparing labels, and calculating quantities
  • Advocating for patient's compliance with medication guidelines
  • Streamlined operation and prioritized tasks, allowing senior staff to increase revenue by 45%.

Customer Service and Sales Associate

Medical Center Pharmacy
01.2013 - 08.2016
  • Responsible for boosting sales and delivering outstanding customer service by assisting customers with pharmacy services, product questions, and general store information
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
  • Managed approximately 50-75 incoming calls, emails and faxes per day from customers.

Customer Service and Sales Associate

Richmond Hill Pharmacy
04.2007 - 05.2012
  • Helped customers choose effective over-the-counter medicines
  • Processed 100+ incoming drug orders a day.

Education

Bachelor of Business Marketing -

Georgia Southern University
Statesboro, GA
12.2021

Skills

  • Works well under pressure and thrives in collaborative environments
  • HIPAA Compliance
  • Clinical expertise
  • Technical understanding
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Excellent Communication
  • Relationship Building
  • Clinical Support
  • Technical Product Information
  • Procedure Scrub-In
  • Competitive Differentiation

Timeline

Orthopedic Clinical Sales Specialist

Medacta
10.2022 - 08.2024

Licensed Pharmacy Technician

Coastal Compounding Pharmacy
08.2016 - 10.2022

Customer Service and Sales Associate

Medical Center Pharmacy
01.2013 - 08.2016

Customer Service and Sales Associate

Richmond Hill Pharmacy
04.2007 - 05.2012

Bachelor of Business Marketing -

Georgia Southern University

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Morgan Dixon