Morgan Downs
Dublin,TX
Summary
Experienced project coordinator/analyst with a strong track record in efficiently managing diverse construction and digital projects to ensure completion. Possessing exceptional communication skills, I foster effective collaboration with teams to accomplish short and long term project goals, manage budgets and monitor project costs. A proactive problem solver, I thrive in multi-tasking environments and excel in planning and execution.
Overview
21
21
years of professional experience
Work History
Project Coordinator/Analyst
SSC Services for Education
04.2022 - Current
- Owners rep for Tarleton State University managing construction projects 10 million and under
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Procured contractors from proposals to final invoicing, closeout documents and project closeouts.
- Maintained staying off of the aging report and followed up on payments via the University as contractors were paid out on completed work
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Kept corporate and client information confidential, adhering to data safety measures.
- Responded to requests for information on materials to inquiring parties.
- Maintained database and spreadsheets with accurate inventory and status.
- Analyzed project performance data to identify areas of improvement.
- Monitored project progress, identified risks and took corrective action as needed.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Maintained open communication by presenting regular updates on project status to customers.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Collected, arranged, and input information into database system.
- Created and managed project plans, timelines and budgets.
- Gathered, organized and input information into digital database from the project managers on my team.
Southwest Digital Online Coordinator
American Consolidated Media
10.2012 - 08.2016
- Oversee online operations for 10 websites in Texas, Oklahoma and Kansas
- Managing online ad inventory among all sites using Zedo Ad Platform
- Ensure site performance in each community
- Responsible for ensuring social media outlets are used to improve the image of each site and boost traffic and performance to each site
- Provide training for all Account Executives as well as newsroom staff on Townnews Newsys for all editorial purposes
- Design and manage web ads for the Southwest region
- Utilize Google Analytics and other insight trackers to develop content strategies
- Provide best practice training and support for top social media platforms to over 10 local newspaper operations
- Development of mobile app & implementation launching ACM's first 10 news and sports apps
- Ad delivery optimization by implementing Zedo ad server (increased available direct sell inventory by 2x-5x)
Fulfillment Specialist
American Consolidated Media
01.2013 - 10.2013
- Initiate and nurture effective, professional relationships with internal and external contacts
- Utilize company systems to prospect new business and update current client information
- Communicate timelines and deadlines effectively with sales reps
- Complete daily, weekly, and monthly outlined tasks according to deadline
- Arrange, track and manage communication to ensure client satisfaction and improve customer loyalty
- Identify trends in customer satisfaction or dissatisfaction and report to RSD
- Creation of Regional monthly sales collateral, including but not limited to: rate cards, special section flyer, media kits etc
Composing/Paginator
American Consolidated Media
01.2009 - 01.2013
- Company Overview: (ACM was bought by GateHouse Media)
- Sole person responsible for entire ad production, proofing and final product
- Tracking the ad vs
- News percentage for each publication while maintaining a goal of 40% advertising and making the best decision possible for page count
- Daily dummying of publications, daily, monthly, etc., and ad placement
- Working directly with the sales representative, ensuring a process allowing the client to receive professional quality and full creative ability within the ad and evaluate the customers needs and create ad to bring the most value to the store
- Scheduling of special products, daily newspaper (total press runs needed), including inserts scheduled and submitting press orders for each product to the press based on returns and numbers from circ
- Report provided
- Sole person responsible for the layout/pagination of all of our products including special sections, pages, promotional pieces, internal/external sales pieces, annual publications, daily newspaper production, weekly tab, weekly shoppers, daily classified pages, media kids, rate cards etc
- Design and layout covers for all of products in our market
- (ACM was bought by GateHouse Media)
Classified Account Executive/Office Receptionist
American Consolidated Media
01.2008 - 01.2009
- Responsible for greeting customers within the office, as well as answering the phones and ensuring the best customer service possible
- Outbound cold calling for Sponsorship pages, special sections or promotions
- Take the classified ad via phone, email, or in person
- Daily classified reports, call backs, data entering and daily publishing duties
- Daily invoicing and account maintenance
- Accounting preparation for bookkeeper
- Legal advertisement, including completion of affidavit and tear sheets to be returned to the customer by meeting required deadlines
- Building/Composing of classified display ads and proofing with customer
- Layout of classified pages from start to finished product for the press
Business Oriented Telemarketing
RetailVision Magazine Distributor
01.2004 - 01.2008
- Making outbound business-to-business sales calls selling magazine specialty programs to specialty stores
- Processing and up-selling incoming sales calls
- Entering new dealer information and miscellaneous data entry
- Sending information via fax, email, and mail
- Retailer call list retrieval, printing and cross referencing to active dealers
Education
High School Diploma -
Otter Valley Union High School
Brandon, VT01.2004
Skills
- Strong Work Ethic
- Microsoft Excel/Office
- Digital Illustration & Marketing
- Photoshop
- Organizational Skills
- Independent & Self Starter
- Organizational performance
- Project scheduling
- Vendor sourcing
- Quality assurance
- Attention to detail
- Procurement
- Project coordination
- Proposal development
- Project recordkeeping
- Flexible and adaptable
- Time management
- Strategic planning
- Adobe applications
- Resource management
- Problem-solving
- Data collection/Forecasting
Timeline
Project Coordinator/Analyst
SSC Services for Education
04.2022 - Current
Fulfillment Specialist
American Consolidated Media
01.2013 - 10.2013
Southwest Digital Online Coordinator
American Consolidated Media
10.2012 - 08.2016
Composing/Paginator
American Consolidated Media
01.2009 - 01.2013
Classified Account Executive/Office Receptionist
American Consolidated Media
01.2008 - 01.2009
Business Oriented Telemarketing
RetailVision Magazine Distributor
01.2004 - 01.2008
High School Diploma -
Otter Valley Union High School
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