Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Duke

Nashville,TN

Summary

A driven retail professional experienced in visuals, building relationships, training and developing top quality talent with a passion for fashion.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Ariat International
07.2023 - 11.2023
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.

Store Manager

Molly Green LLC
06.2022 - 07.2023


  • Established and strengthened loyal guest relationships using our one on one styling sessions, our VIP program, themed events, and personable team
  • Utilized retail orbit to create fresh and trendy merchandising directives consistently to apply to a variety of guests.
  • Focused on training and developing team to style all demographics of body types using tools such as body shapes, current fashion trends, while also mixing prints, patterns, and textures.
  • Set effective store schedules based on forecasted guest levels, individual employee knowledge, training and development, and business needs.
  • Encouraged team collaboration, innovation, partnered sales, and team outing activities to create an enjoyable and winning one team mindset.

Assistant Manager

Molly Green LLC
12.2021 - 06.2022
  • Assisted in professional development of direct reports to create a strong succession plan within store by actively recruiting top talent and proper training.
  • Regularly partnering with store manager to discuss personal growth, efficient coaching, and team development techniques.
  • Trained others on shipment and visual directives to ensure product was processed, and merchandised with a sense of urgency.

Sales Lead

Molly Green LLC
05.2021 - 12.2021
  • Focused on driving for results be encouraging friendly competitions to increase and diversify individual skill sets, while building on sales team morale.
  • Created a guest centric culture within the team and store, leading to an increase in average dollar sale by $15.00 within two months.
  • Increased guest lifetime value by revamping the stores VIP program to showcase sneak peak new arrivals.
  • Passionate about community outreach and hosted curated events based off seasons, holidays, and fashion themes.

Sales Associate

Belk Department Store
01.2020 - 12.2020


  • Answered customer questions about sizing, accessories, and merchandise care.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Forrest High School
Chapel Hill, TN
12.2015

Skills

  • Talent development
  • Recruiting and hiring
  • Customer service
  • Inventory management
  • Visual merchandising
  • Problem solving
  • Event planning
  • Team building
  • Driving for results

Timeline

Assistant Manager

Ariat International
07.2023 - 11.2023

Store Manager

Molly Green LLC
06.2022 - 07.2023

Assistant Manager

Molly Green LLC
12.2021 - 06.2022

Sales Lead

Molly Green LLC
05.2021 - 12.2021

Sales Associate

Belk Department Store
01.2020 - 12.2020

High School Diploma -

Forrest High School

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Morgan Duke