Bartender / Shift Manager / Social Media Manager
G's Pizzeria & Deli
Lake Orion, MI
03 2012 - 03 2022
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Developed creative design for print materials, brochures, banners, and signs.