Collaborated closely with coworkers and management to meet daily goals
Properly removed damaged and outdated goods to ensure product safety
Boosted sales with well-stocked, well-organized shelves and attractive displays
Replenished all dairy products to maintain inventory standards
Celebrity Guest Relations Volunteer
GalaxyCon
07.2024 - 07.2024
Supported celebrity management team by coordinating with event staff and managing crowd control during high-traffic periods
Created a memorable experience for all attendees by taking quality pictures with celebrity guest and maintaining professionalism
Provided effective security for the celebrity guest and their management team by creating an effective barrier between attendees
Usher
Carolina Hurricanes
09.2023 - 01.2024
Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
Coordinated discrete and direct support for patron emergencies with minimal disruption in productions
Monitored specified assigned sections for urgent needs and quickly identified security concerns.
Maintained professional demeanor to represent venue and create positive impression.
Seasonal Walmart Stocking Associate
Walmart
05.2020 - 09.2023
Drove sales by identifying customer needs and provided excellent customer service
Enhanced store organization by accurately stocking shelves and maintaining inventory control.
Maximized sales floor appeal with timely merchandise replenishment and presentation.
Relief Mental Health Worker
Yellowstone Boys and Girls Ranch
05.2022 - 05.2023
Supervised daily activities of youth in a residential living facility
Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
Promoted independence by assisting, instructing, and supervising clients in completing activities of daily living
Documented client progress in confidential files
Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
Campus Safety Supervisor
Rocky Mountain College
04.2021 - 04.2023
Created a work schedule for all work-study employees and lead team meetings to communicate team priorites
Delivered high-quality training for new team members based on the standard operating procedure
Promptly answered the 24-hour on-call phone and responded to emergency calls regarding accidents, disturbances, and safety concerns
Conducted investigations of incidents, reviewed camera footage, and recorded incident reports
Performed security oversight, traffic control, and crowd control at special events and campus activities.
Campus Safety Officer
Rocky Mountain College
10.2020 - 04.2021
Examined credentials of persons requesting entrance to unauthorized areas
Enforced institutional rules, regulations, and laws regarding student conduct to maintain a safe campus
Enhanced campus safety by conducting regular patrols and monitoring security systems.