Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic
MORGAN FAVORS

MORGAN FAVORS

Summary

Proven business operations & program management professional with 12+ years of experience building partnerships and driving decision making that support organizational excellence. A proven track record of applying expertise to new technical domains with demonstrated success in developing programs, applying data-driven strategies, streamlining processes, and leading cross-functional teams. Expertise encompasses data analysis/visualization, and program/project management, honed through various roles.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Program Manager (L6)

Google LLC
11.2022 - Current
  • Program Build & Development: Spearheaded the creation and development of the Emerging Regulation & Compliance function, defining its scope, securing senior leadership alignment, and establishing a program/project charter. Assessed areas of opportunity, presented ideas and focused on minimizing risks associated with upcoming regulations.
  • Framework & Execution: Developed a comprehensive framework for identifying and assessing emerging regulatory risks from a financial perspective, resulting in reductions in potential compliance obligations.
  • Strategic Vision & Planning: Formalized a comprehensive strategic vision for the function, identifying key areas of focus and aligning resources to address emerging regulatory challenges proactively. Build headcount growth models for planning.
  • Data Analysis & Reporting: Analyzed and interpreted complex data outputs, conduct analysis, gain insights and ensure information is accurate and properly caveated for submissions which reduced finance's review by 20%.
  • Problem-Solving & Innovation: Assessed landscapes, identified potential risks and opportunities, and designed innovative solutions to ensure compliance while maximizing business outcomes.
  • Program Strategic Operations: Built and formalized product area regulatory response strategy, building standard response caveats, mapped the build for the team’s data repository, and gathered requirements for the team’s operations tooling all which decreased the intake to completion timing from over 3 weeks to 2 weeks. Incorporated AI into standard operations.
  • Team Leadership & Guidance: L7 Manager’s back up; served as team lead. Provided guidance and mentored, providing strategic advice on process optimization, request management, and effective cross-functional communication.
  • Analyzed project performance data to inform future program improvements.
  • Created and maintained project documentation to ensure consistency of processes across the organization.
  • Established appropriate governance structures for programs and projects based on organizational needs.
  • Coached, mentored and trained personnel to create positive working environment.
  • Agility & Adaptability: Demonstrated agility in pivoting team strategies as needed, responding effectively to evolving
    regulatory requirements and internal needs. Removed roadblock with new Foreign Subsidiary filing allowing Cloud bid.
  • Obstacle Removal & Execution: Proactively removed roadblocks to team’s and project’s success, ensuring smooth
    execution of requests, projects and initiatives. Oversaw the finance regulatory strategy for UK’s Digital Markets Reg.
  • Regulatory Response Management: Served as the primary point of contact for regulatory inquiries, ensuring timely and accurate responses while bridging communication gaps between legal finance, product, and accounting teams. Facilitated
    conversations with finance, legal that reduced response time by 15%.
  • Stakeholder Engagement: Collaborated effectively with legal, finance, accounting, and product teams to ensure alignment
    on regulatory requirements and financial implications. Fostered a collaborative and results-oriented team culture, driving
    high levels of engagement and productivity. Revamped request/project tiering, reducing tier 1 VP requests by 30%.
  • Product Portfolio Management: Knowledge & Information (Search + Ads + YouTube) product lead and subject matter
    expert. Oversaw the portfolio including the full operations, created monthly reporting / rhythm of business and developed
    KPIs to track performance.
  • Interpretation & Translation: Interpreted complex regulatory landscape, translating into actionable tasks for teams,
    ensuring compliance and reducing the need for multiple triage meetings; created templates to reduce meetings by 50%.
  • Ads and YouTube Portfolio Oversight/ Operations: Provided oversight of the Google Advertising (Search & Related,
    YouTube, Network Ads) portfolio, identifying and mitigating financial risks associated with major legal matters impacting Ads
    products. Revamped product intake for streamlined operations, and created documentation for product overviews.
    Reduced average response time to regulatory requests by 15%, improving compliance and stakeholder satisfaction.
  • Process Optimization & Knowledge Sharing: Streamlined intake processes and developed comprehensive guides for
    team members, improving efficiency and consistency in Ads request management.
  • Stakeholder Collaboration & Management: Collaborated effectively with legal, finance, accounting, and product teams to
    ensure alignment on regulatory requirements and financial implications.
  • Matter Management: Managed the US Department of Justice major cases related to Search and Advertising Technology,
    successfully closed the discovery period managing 100s of data and document requests and supported legal strategy.

Finance Program Manager

Google LLC
01.2021 - 11.2022
  • Regulatory Financial Request Management: Received regulatory inquiries, ensuring timely and accurate responses while
    bridging communication gaps between legal, ￾nance, accounting and product teams; minimized Google risk by completing
    over 300 requests. Led ￾nance strategy for DOJ Search/AdTech and EMEA ma￾matter, closed on time reducing follow ups.
  • Interpretation & Translation: Interpreted complex regulatory landscape, translating into actionable tasks for teams,
    ensuring compliance and reducing the need for multiple triage meetings; created templates to reduce meetings by 50%.
  • Ads and YouTube Portfolio Oversight: Provided oversight of the Google Advertising (Search & Related, YouTube, Network
    Ads) portfolio, identifying and mitigating financial risks associated with major legal matters impacting Ads products.
    Revamped product intake for streamlined operations, and created documentation for product overviews. Reduced average
    response time to regulatory requests by 15%, improving compliance and stakeholder satisfaction.
  • Process Optimization & Knowledge Sharing: Streamlined intake processes and developed comprehensive guides for
    team members, improving efficiency and consistency in Ads request management.
  • Stakeholder Collaboration: Collaborated effectively with legal, Finance, accounting, and product teams to ensure

Business Operations Manager

Tableau/Salesforce
04.2019 - 01.2021
  • Functioned as strategic finance/business program manager for the Technical Operations group.
  • Managed the monthly rhythm of business and led meetings to oversee action items and strategy roadmaps.
  • Revamped the monthly review process by incorporating live operational metrics (KPIs) and analytics that encouraged data driven decision making, resulting in a 30% reduction in software license budget.
  • Managed an annual planning cycle, conducting strategy review meetings to further develop and align Tableau goals.
  • Analyzed financials to ensure the actuals were aligned with forecasted numbers and communicated findings.
  • Identified technology run rate cost savings and cost avoidance through analysis, license reclamation and consolidation, reduced spend by 30%.
  • Provided analysis related to software tool contracting, adding data details to assist with sourcing and negotiating.
  • Created storyboards and dashboards that outlined the team operations, designing and highlighting metrics/targets.
  • Liaised with finance, accounting, and other business operations groups, representing the department at leadership calls.
  • Planned/organized team events geared toward morale building, oversaw training budget knowledge grant process.
  • Developed process flow maps and presented to management for implementation and feedback.

Senior Analyst, Program & Strategy

Expedia Group
11.2017 - 03.2019
  • Operated as the finance/project lead for global refund space, building cross functional teams to achieve goals.
  • Created forecasting models to produce a global P&L view and presented findings/ assumptions to senior leadership.
  • Provided detailed analyses that drove decision making.
  • Organized and prioritized backlog of product data asks for an agile tech team.
  • Managed overall refunds finance program creating roadmaps and identifying workflow problem areas.
  • Identified cost savings initiatives surrounded vendor/ supplier recoupment among different product offerings.
  • Analyzed monthly financial results and produced reports for leadership which bridged knowledge gaps.
  • Automated global forecast leveraging data science forecasting tools that created accurate projections.
  • Created refund '101s' and system flow charts to map current state which identified issues/ opportunities and help map future desired state.
  • Partnered with Brand Expedia tech team to create new Tableau dashboard views, for refund rates, recovery rates and other trends.
  • Utilized tools such as Hyperion Essbase, Business Objects, and other internal data systems to run queries for data to help drive decision-making and identify key risks and opportunities for the organization.

Senior Financial Analyst, Aviation

Port of Seattle
05.2014 - 11.2017
  • Served as finance business and strategy program partner for multiple aviation operating units.
  • Developed budgets, metrics, and conducted comprehensive financial analysis.
  • Advised senior management on strategic decisions using data-driven analytics and presentations.
  • Streamlined accruals process, grants management, and airline reconciliation model.
  • Created workflows and cross-functional teams to enhance grants program efficiency.
  • Designed and maintained accurate financial models, charts, and spreadsheets for reporting.
  • Delivered presentations on rates and charges to executive management, closing knowledge gaps.
  • Reconciled activities and billings while overseeing airport development fund and increasing aviation grants by $10 million.

Finance & Budget Analyst

State of Washington
07.2012 - 04.2014

Education

Master of Science - Business Analytics

University of Washington

MBA - Finance

Saint Martin's University

BBA - Business Admin - Accounting

University of Washington

Skills

  • Strategy alignment & planning
  • Data analysis & storytelling
  • Budget management
  • Executive presentations
  • Financial analysis & modeling
  • Dashboard and metric development
  • Finance compliance & performance reporting
  • Effective communication & project management
  • Tableau / Power BI / Business intelligence tools

Certification

Certificate in Project Management

University of Washington

Affiliations

  • Promoted from L5 to L6 < 2 years
  • Received over 20 peer/spot bonuses and kudos
  • 2024 BOLD Mentor (finance rotational program)

Timeline

Senior Program Manager (L6)

Google LLC
11.2022 - Current

Finance Program Manager

Google LLC
01.2021 - 11.2022

Business Operations Manager

Tableau/Salesforce
04.2019 - 01.2021

Senior Analyst, Program & Strategy

Expedia Group
11.2017 - 03.2019

Senior Financial Analyst, Aviation

Port of Seattle
05.2014 - 11.2017

Finance & Budget Analyst

State of Washington
07.2012 - 04.2014

Master of Science - Business Analytics

University of Washington

MBA - Finance

Saint Martin's University

BBA - Business Admin - Accounting

University of Washington

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