Morgan Ferguson
Server And Prep Cook
St Xenia,Ohio
Summary
Professional Summary
Hard working, motivated Go-getter and People person. Had many other side gigs where I gained tons of experience with communication, computer skills, problem solving, thinking ahead, and planning, and making sure the best service is delivered every time.
Overview
4
4
years of professional experience
Work History
Day Associate, Night Associate
Walmart
Beavercreek, OH
09.2018 - 02.2021
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Coached other team members on selling techniques and customer service tactics to meet daily sales goals.
- Provided product price information to customers.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Greeted customers and offered assistance for increased customer satisfaction.
- Troubleshot minor issues with equipment and tools.
- Managed customer relations through communication and helpful interactions.
Hostess
Olive Garden
Beavercreek, OH
01.2021 - 02.2022
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
Server, Prep Cook
Bob Evans Restaurant
Xenia, OH
02.2022 - Current
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Bussed and reset tables to keep dining room and work areas clean.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Education
High School Diploma -
John's Creek High
John's Creek Georgia 05.2017 - 05.2017
Skills
Practice management
Stocking and replenishing
New hire training
Preparing reports
Customer service orientation
Cash Handling
Computer competencies
Excellent people skills
Social perceptiveness
Problem-solving skills
Professional demeanor
Timeline
Server, Prep Cook
Bob Evans Restaurant
02.2022 - Current
Hostess
Olive Garden
01.2021 - 02.2022
Day Associate, Night Associate
Walmart
09.2018 - 02.2021
High School Diploma -
John's Creek High
05.2017 - 05.2017