Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager
Morgan Ferguson

Morgan Ferguson

Server And Prep Cook
St Xenia,Ohio

Summary

Professional Summary


Hard working, motivated Go-getter and People person. Had many other side gigs where I gained tons of experience with communication, computer skills, problem solving, thinking ahead, and planning, and making sure the best service is delivered every time.

Overview

4
4
years of professional experience

Work History

Day Associate, Night Associate

Walmart
Beavercreek, OH
09.2018 - 02.2021
  • Worked varied hours to meet seasonal and business needs.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Coached other team members on selling techniques and customer service tactics to meet daily sales goals.
  • Provided product price information to customers.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Troubleshot minor issues with equipment and tools.
  • Managed customer relations through communication and helpful interactions.

Hostess

Olive Garden
Beavercreek, OH
01.2021 - 02.2022
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.

Server, Prep Cook

Bob Evans Restaurant
Xenia, OH
02.2022 - Current
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.

Education

High School Diploma -

John's Creek High
John's Creek Georgia
05.2017 - 05.2017

Skills

Practice management

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Timeline

Server, Prep Cook

Bob Evans Restaurant
02.2022 - Current

Hostess

Olive Garden
01.2021 - 02.2022

Day Associate, Night Associate

Walmart
09.2018 - 02.2021

High School Diploma -

John's Creek High
05.2017 - 05.2017

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Morgan FergusonServer And Prep Cook