Morgan Ferreri
Deerfield Beach,FL
Summary
Organized and dedicated Administrative assistant and leader offering experience prioritizing and delegating administrative tasks to drive goal achievement and with proven track record of providing exceptional customer service in fast-paced environments, whether in-office or work from home. Detail oriented and proficient in schedule coordination, multi-line phone systems, data entry, and managing multiple tasks at hand.
Overview
21
21
years of professional experience
Work History
Personal Assistant - Independant Contractor
Diane Zahuranec
06.2023 - Current
- Part-time virtual assistant
- Data entry on Short Term Rentals expenses and income
- Worked with Airbnb, VRBO, Furnished Finder, Booking.com, and Uplisting
- Communication through phone and websites/apps with reservations
- Handled tax work with Accountants
- Assisted with personal needs, making and adjusting Dr appointments, handled bank accounts, loans, calling salon clients and adjusting appointments
- Helped organize emails and computer documents
- Set up electric, trash, internet, and all essential needs for short term rentals.
Salon Coordinator/Salon Manager, Makeup Artist
Hello Beautiful Salon
06.2020 - 01.2023
- Answer phones and setting appointments for clients
- Answer any questions and give recommendations on products and services
- Handled schedules, purchased supplies and all salon needs
- Helped transition to new POS and booking systems, apps, and new locations
- Run salon when owner is away, assist the stylists with their needs and requests
- Organized computer and documents, helped with taxes, parking permits, and certificates
- Created social media (google, yelp, Facebook, Instagram) and marketing for salon deals/specials.
COO/Partner
Assisting Artists Virtually
03.2018 - 12.2019
- Became Partners with Lori Feldman on 3/19/18
- Answered incoming calls, e-mails, took minutes during meetings, organize and restructure virtual offices/gsuites, access to backends of sites, assisted with sales teams and slight marketing, assisted with Booth Managements for trade shows/Expos, assisted in managing Expo/Conferences, Calendar and Interview set ups, Social Media postings
- Worked with Hubspot, Mailchimp, Slack, Trello, Excel, some Quickbooks, Adobe software, GSuite, and Zoom Conferences.
Virtual Admin & Assistance
Assisting Artists
03.2017 - 03.2018
- Work part time from home answering incoming calls, e-mails, took minutes during meetings, organize and restructure virtual offices/gsuites, access to backends of sites, assisted with sales teams and slight marketing
- Worked with Hubspot, Mailchimp, Slack, Trello, GSuite, some Quickbooks, and Zoom Conferences.
Receptionist/Office Assistant
The Mai Kai Restaurant and Polynesian Revue
04.2012 - 10.2016
- Worked all shifts
- Answering the phone, making reservations, answering questions and taking deposits for large parties, input schedules, and take over for the office manager when she was not available
- I informed customers of the daily shows and prices, and the 56-year history of the Mai Kai
- I have also worked with the employees inside the restaurant, taking down absence reports, request for days off, and any other issues before seeing a manager
- I used Open Tables, Microsoft Word, Excel (entering in certificates), and Outlook
- I have handled a credit card machine, fax, and other office equipment almost daily
- I have also used a Typewriter in order to print out the certificates.
Legal Assistant
The Feldman Law Firm, PA
08.2007 - 10.2011
- Starting as the receptionist at minimum wage, I proceeded to grow and work towards becoming the Legal Assistant
- The Feldman Law Firm, PA is primarily a Bankruptcy firm, with some Uncontested Divorce cases
- I handled the Ch
- 7 & Ch
- 13 Bankruptcy information
- I have seen clients, gone to other offices in Lake Worth & Port St Lucie, and on a daily basis I type petitions, file papers with the court or with trustee's, and faxed documents
- I have spoken with other Lawyers, Judge's Assistants, Collection Agencies, HOA's, Mortgage Companies, and all others that apply to the cases under my care
- Daily I used; Word Perfect, Best Case Bankruptcy, Outlook, CM/ECF PACER, and on occasion Power Point
- I also set appointments, answer phones; pull files/file cases whenever it is needed.
Sales Rep
Lane Bryant
10.2006 - 04.2007
- Between selling merchandise and helping customers with everything they needed on the floors, I also helped behind cash registers, ordering through our store online, helped make credit payment, and often calling other stores for merchandise
- I helped clients with obtaining Lane Bryant Credit Cards and opted to work most nights and weekends.
Junior Secretary
Paradise Installation
06.2003 - 01.2007
- Paradise Installation was my Father's business at the time
- I helped organize his files, take down appointments for the following week, take care of his faxing, and bring him his mail and measurements when needed.
Education
Architect and Design Magnet -
Northeast High School
Oakland Park, FLJust Under Associates -
Florida Metropolitan University (FMU)/ Everest University
Pompano Beach, FL01.2008
Skills
- Multi-line phone proficiency
- Project Coordination
- Call Screening
- Calendar Management
- Appointment Scheduling
- Database entry
- Client Relations
- Invoice Processing
- Social Media Savvy
- Database Maintenance
- Customer Service
- Administrative Support
References
- Lori Feldman-Streisfeld, 602-505-7382, Previous CEO of Assisting Artists Virtually, Professional and Personal
- Christina Mullin, 954-245-7311, Event Coordinator, Professional
- Lisa Serafin-Franz, 954-801-2330, Paralegal/President of Events from the Heart, Personal
- Josh Freeborn, 954-881-2420, Server, Personal
- Diane Zahuranec, 954-817-0948, Previous Salon Owner, Real Estate Agent/Short Term Rentals, Hairstylist, Professional
Timeline
Personal Assistant - Independant Contractor
Diane Zahuranec
06.2023 - Current
Salon Coordinator/Salon Manager, Makeup Artist
Hello Beautiful Salon
06.2020 - 01.2023
COO/Partner
Assisting Artists Virtually
03.2018 - 12.2019
Virtual Admin & Assistance
Assisting Artists
03.2017 - 03.2018
Receptionist/Office Assistant
The Mai Kai Restaurant and Polynesian Revue
04.2012 - 10.2016
Legal Assistant
The Feldman Law Firm, PA
08.2007 - 10.2011
Sales Rep
Lane Bryant
10.2006 - 04.2007
Junior Secretary
Paradise Installation
06.2003 - 01.2007
Architect and Design Magnet -
Northeast High School
Just Under Associates -
Florida Metropolitan University (FMU)/ Everest University