MORGAN FETTY
Boring Bean Coffee
Troutdale,OR
Summary
Customer service professional with experience in cash handling, hospitality, office support, and social media coordination. Skilled at processing payments accurately, answering customer questions, and managing multiple tasks in a busy environment. Dependable, detail-oriented, and quick to learn new systems and procedures.
1
Language
1
Certification
8
years of professional experience
Work History
Digital Content Coordinator
10 Months- Developed and scheduled weekly social media content, focusing on short-form videos, reels, photos, and evergreen posts to enhance engagement.
- Captured engaging video and photo content for social media by visiting clients and local businesses, showcasing their services effectively.
- Visit clients and local businesses to capture engaging video and photo content for social media.
- Participated in weekly team and marketing meetings, gaining insights into consulting and recruitment processes across the company.
Barista
10 Months- Prepared and served coffee, espresso drinks, and other beverages to ensure high-quality customer experience.
- Greeted customers, took orders, processed payments, and delivered friendly service in fast-paced café environment.
- Maintained clean, organized drink stations and customer areas, ensuring efficient service in collaboration with team.
Recruitment Support
2 Years 3 Months- Contributed to recruiting projects by drafting job descriptions and creating targeted job advertisements for diverse roles.
- Monitored project progress through detailed documentation using Microsoft Word, Excel, and generative AI tools.
- Developed strong relationships with hiring managers to better understand their staffing needs and provide targeted recruitment support.
- Developed strong relationships with hiring managers to understand their needs and provide tailored recruitment support.
- Provided exceptional customer service throughout the entire recruitment lifecycle, from initial contact to post-placement support.
Sterile Technician
4 Months- Cleaned and sterilized dental instruments, prepared procedure rooms for procedures, and maintained inventory of supplies and equipment.
- Facilitated front-desk and patient-facing operations by scanning documents, greeting patients, and rooming them for appointments.
- Sterilized dental instruments using autoclave and chemical solutions to ensure compliance with safety standards.
- Maintained cleanliness of sterilization areas, adhering to infection control protocols and enhancing workplace safety.
- Organized and tracked inventory of sterile supplies, preventing shortages and ensuring timely availability for procedures.
Barista
1 Year- Delivered fast, friendly customer service while crafting coffee and specialty drinks in high-volume environment.
- Processed transactions accurately and collaborated with team to create upbeat, efficient customer experience.
- Prepared and served high-quality beverages, ensuring customer satisfaction and repeat business.
- Operated espresso machines and brewing equipment with precision to maintain product consistency.
- Trained and mentored new baristas on beverage preparation techniques and customer service protocols.
Server
1 Year 1 Month- Delivered attentive dining service during breakfast, lunch, dinner, holidays, and private events, ensuring guest satisfaction.
- Took orders and made beverages while seating guests and preparing service areas for upcoming shifts to maintain efficient operations.
- Provided excellent customer service by efficiently managing dining area and addressing guest inquiries.
- Collaborated with team members to ensure timely food delivery and optimal guest satisfaction.
- Trained new staff on menu offerings, service protocols, and safety standards.
Babysitter
5 Years- Cared for children ages 2-8, ensuring safety and engagement through meal preparation, activities, and light cleaning.
- Supervised children’s activities, ensuring safety and engagement during playtime.
- Developed personalized care plans based on individual child needs and preferences.
- Maintained open communication with parents about child progress and daily experiences.
Education
High School Diploma
Skills
Social Media Content Creation
Short-Form Video & Reels
Graphic Design
Content strategy
Content Optimization
Microsoft Office
Customer Service
Digital Marketing
Content Creation
Audience Engagement
Cash Handling
Food handling certification
Analytics Reporting
CPR certification
Project Management
Certification
CPR Certified (through Sept. 2027), First Aid Certified, Food Handler Certification
Personal Information
Driving License: Valid Driver's License
Languages
English
Full Professional
Timeline
Digital Content Coordinator
HR Annie Consulting
11.2025 - Current
Barista
Boring Bean Coffee
11.2025 - Current
Sterile Technician
Criscione Family Dental
06.2025 - 10.2025
Barista
Dutch Bros Coffee
06.2024 - 06.2025
Recruitment Support
True Calling Recruitment
03.2024 - 06.2026
Server
Miramont Pointe
06.2023 - 07.2024
Babysitter
Various Families
01.2019 - 01.2024
Clackamas High School
High School Diploma